Add text to the banner/header frame in ServiceNow

Hello Everyone,I would like to add some custom text to the banner/header frame of all tables. Any idea on how to do this? 

Add a Knowledge Article in Work Order Task [FSM]

I'm trying to add a Knowledge Article to a Work Order Task. While editing the template in the Work Order Models table, under Related Lists, I found an option to add a Knowledge Article. I added it there, but it ends up being linked to the Work Order ...

ServiceNow Integration with Jigsaw24

Hi Team, We are required to integrate ServiceNow instance and Jigsaw24’s ITSM platform (ServiceNow-based with a custom front end). Which integration method is useful and more secure. Please suggest

How to Add a Dropdown Inside Attachment Component in CSM Workspace SidebarWe are trying to add a dr

Hi,We are trying to add a dropdown inside the Attachment component used as a tab in the contextual sidebar of the CSM Workspace. The goal is to allow fix agents to select a type of file (e.g., Screenshot, Summary, Response) during file upload—not the...

RITM tickets that have skipped approvals

Hi Community, There is a particular requirement where we need report of RITM tickets which have skipped approvals.It is possible to report on RITM tickets that have skipped approvals? Likely because the approval step did not have the right/active use...

How to copy hyperlink to clipboard

Hi Everyone,  I need to know how to copy the hyperlink to the clipboard. For an example, if we click on any of the button in the page, I need to copy the content in the component to the clipboard which consists of link in it.I found the UX client scr...

Report filtered using ui builder

 I have developed a report using the UI builder for data visualization(pie chart), and I've also incorporated filtered conditions on the data source table. However, upon clicking the report, it does not navigate to the corresponding filtered view wit...

Language translation for notification

Hi  If a notification is created in English and sent to a user whose preferred language is different, the notification will be displayed in English or user preferred language. Is it possible to change the language automatically to the user preferred ...

Lost mycommunity achievements after the email migration. How do i recover

Query Regarding UIB.

Hello everyone, I have a small doubt regarding UIB. I have a form component and when I am previewing it is saying component is not configured so to avoid that I have added a loader handler when record data fetch started and stopped that handler when ...

How to send a scheduled report (CSV file) to external server from ServiceNow

Hi, Could someone please help me for below requirement. I have a report which is there on custom table which needs to schedule on weekly basis and send to external sever.CSV files need to send to external server.Thanks, 

How can I trigger an error in a transform map script in ServiceNow

How can I trigger an error in a transform map script in ServiceNow so that the record goes to the 'onReject' stage instead of calling 'onForeignInsert' or 'onChoiceCreate'? I want to validate a field (like status = 'Pending') and prevent further proc...

How does password reset works for users with multiple accounts in one domain?

How does password reset works for users with multiple accounts in one domain?User is using different username