In Inbound Actions. When ever users reply to the additional info email the logo is attaching.
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‎07-05-2025 01:03 AM
While providing reply email to additional info email. A logo is getting attached in the activity log by system.How to overcome this issue.
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‎07-05-2025 02:48 AM
Hi @Sai kiran456 ,
Please check the below KBs/posts:
Inbound email embedded images are being added as attachments to the target record
Inbound emails with attached icons / logos / signatures images
Remove Email signatures from Inbound email action triggered journal entry
Removing signature statement in inbound emails.
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