In Inbound Actions. When ever users reply to the additional info email the logo is attaching.

Sai kiran456
Tera Contributor

While providing reply email to additional info email. A logo is getting attached in the activity log by system.How to overcome this issue.

1 REPLY 1

SN_Learn
Kilo Patron
Kilo Patron

Hi @Sai kiran456 ,

 

Please check the below KBs/posts:


Inbound email embedded images are being added as attachments to the target record 
Inbound emails with attached icons / logos / signatures images 

Remove Email signatures from Inbound email action triggered journal entry 

Removing signature statement in inbound emails. 

 

 

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