In Inbound Actions. When ever users reply to the a... - ServiceNow Community

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While providing reply email to additional info email. A logo is getting attached in the activity log by system.How to overcome this issue.

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Hi @Sai kiran456 ,

Please check the below KBs/posts:

Inbound email embedded images are being added as attachments to the target record
Inbound emails with attached icons / logos / signatures images

Remove Email signatures from Inbound email action triggered journal entry

Removing signature statement in inbound emails.

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