PROD Node Appearing as unknown:<node-name> and The System ID is Changing Every Few Seconds
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05-13-2025 02:40 AM
We are observing unusual behavior in our instance logs where one of the nodes is repeatedly appearing with an ambiguous name in the format:
unknown:Internal-Prod-# (e.g., unknown:Internal-Prod-4, then -3, then -2, etc.)
This change is happening approximately every 2 seconds, and the system_id of the node appears to be regenerating frequently.
Whenever we attempt to modify any field on that node, the changes are automatically overridden within the next 2-second refresh cycle.
Any Ideas 😞 !!
here are six nodes in total — all are marked as Primary and correctly point to Servlet URLs,
except for the one that begins with unknown--- its pointing to port number only.
If anyone has any insights or suggestions, please feel free to share them.
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05-13-2025 02:42 AM
Our ServiceNow instance is hosted on-premises.