Call for Customer Speakers & Venue - ATL SNUG!

Christin Rhodes · ‎04-11-2023

Excited to announce that we are planning our next IN-PERSON SNUG for Atlanta!

I am posting a call for CUSTOMER SPEAKERS & LOCATION for the next Atlanta SNUG targeted to take place in June/July. Presentation time is 30-40 minutes.

In addition to speakers, if there is a specific topic you are interested in hearing about, let us know! As we work to build the agenda, we want to know what is important to you and your organization. Customers that are interested in presenting or has a topic request please reach out to me via my email, christin.rhodes@servicenow.com. I would be happy to further discuss this opportunity or answer any questions.

If you would like to show off your awesome office and would like to host the SNUG at your business location please reach out to me and let me know. (Space for ~100 is needed and I can provide additional details of requirements)

Thanks and hope to see all our ATL customers there!!

Christin Rhodes

Sr. Field Marketing Manger, East Enterprise, ServiceNow

Allen McRoberts · ‎05-24-2023

Hello,

I would like to hear about how ServiceNow uses ServiceNow specifically in the ITOM space.

Thanks,

johansec · ‎05-24-2023

Hello,

Here are some topics I would be interested in hearing about.

I would like to hear about Employee Service Center and the benefits of using it over the old Service Portal along with some possible tips to migrate from SP to Employee Service Center.
I would love to see someone's implementation of Now Mobile and some tips with the new Mobile Studio.
See a fully functioning workspace built in UI Builder and tips when generating a UI through this tool.
An implementation of Change Management tied to CI's.

Thanks,

jxsaxton421 · ‎06-01-2023

@Christin Rhodes @johansec I have been working on my companies mobile apps for ServiceNow. I would probably have to ask but maybe I can give a short talk on the work done for that. We have been doing agent mobile with a focus on our IT users for Incidents, Change, and Approvals so far.

I would love 1 because that is something I have seen a need for, although from what I gather Employee Service Center is not a replacement for SP. It's the HR component where employee data could live instead of living in the same space as procurement and requesting stuff. The center is for the employee specific needs, its like the intranet/Sharepoint offering from what I have seen.

4. Can you explain more on what you mean by Change tied to CI's? I am still learning change but my current role has Changes tied to CI's and there is a bunch of things tied together with Change. Maybe the CMDB guru on the team would be interested in showing that. There has been a bunch of reporting on when changes are made against CI's to show on dashboards and when changes are made on certain CI's notify the users subscribed to that service/CI.

johansec · ‎06-01-2023

Man i really hope you get a spot to go over some of the mobile stuff that would be awesome!

As far as change. We just got discovery and have all these ci's which is awesome. But we would like to tie these to change requests. I know there is a field there oob but the majority of our pushes require changes to more than one ci at a time. I was curious if you have done anything like this.

For instance if I were to push a web application.

There would be a change to a server to host the web app
There would be a change to a database server or database store store the data for the app

Users do not want to create a change request for each of these but combine them into one.