Next event for external folks
Hi all,When are we planning the next event (in-person or virtual) that will be open to folks from outside of Service Now too?
Forum Posts
Hide ServiceNow Incidents and Changes for Security Purposes
Hey everyone: For security purposes on ServiceNow Incidents and Change Requests, is there a way to only have certain Categories or Assignment Groups have access to view Incidents and Change Requests. For example, any Incident or Change Request relate...
Atlanta Summit
Hello, I was told at Knowledge 24 that there is an Atlanta Summit upcoming. Are there any details about this and when/where it will be held? I don't see much activity on the Atlanta SNUG. Thanks,Ed
SNUG Event
Hello all, Just wondering how do you get tickets to the next event on 7/25?
Knowledge 2024
Hello Atlanta SNUG members Make sure to stop by the SNUG booth in the Expo Hall if you are at Knowledge 2024 this year. Pick up your ribbon and represent Atlanta. Also, look for special SNUG events listed in the catalog to attend. I hope to r...
ServiceNow Summit 9/11/23
Hello, I registered for the ServiceNow Summit on 9/11/23 at the Atlanta SNUG meeting on 8/1/23. I have not received confirmation of my registration and now I see the event is closed. Can someone provide my confirmation of my registration or let me ...
NewRelic Connection to ServiceNow dev enviroment.
I'm trying to send events to a ServiceNow dev environment from NewRelic. NewRelic has upgraded their webhook and a lot of the variables in the ServiceNow NewRelic Push Connector don't match any more. I'm trying to make the connection as simple (limi...
Call for Customer Speakers & Venue - ATL SNUG!
Excited to announce that we are planning our next IN-PERSON SNUG for Atlanta! I am posting a call for CUSTOMER SPEAKERS & LOCATION for the next Atlanta SNUG targeted to take place in June/July. Presentation time is 30-40 minutes. In addition to s...
ServiceNow Summit in Charlotte - Meet with Crossfuze!
Hey Atlanta SNUG members – Crossfuze is coming your way for next week’s ServiceNow Summit in Charlotte! We’re excited to see you all at the Nascar Hall of Fame on Tuesday, March 28 for the next ServiceNow Summit. Stop by our booth to say hi, grab a ...
Resolved! Catalog Task workflow activity script to copy RITM comment to task work notes
I need help with a script please. The design is that an approval is sent to a group by the workflow below. One of these approval users goes to the Service Portal, opens their requested approval, adds a comment, and then clicks the Approve button. ...
Is there a date set for the next Atlanta SNUG meeting?
Is there a date set for the next Atlanta SNUG meeting? I would enjoy attending, but my calendar fills up quickly! Thanks!
Resolved! Incident Reporting based on time
Good Afternoon,I recently had a request from a manager to provide them with all incidents submitted to a specific group within a specific date range but only incidents received after business hours. Is this something that service now can provide? ...
Resolved! Catalog Task variable information in email
I am trying to put the variable data into the "Email assigned to group (sc_task)" email notification so that the task assignment group will see what has been ordered, but am having no luck. We have it on the Approval Request notification using the ...
How Do I Create A Loaner Laptop Form in Service Catalog
We have a small Service Catalog that now contains Create Incident, Order IS Equipment, Media Equipment Services Request and SAC (System Access Control). I want to build a new form for the first time on my own for Requesting a Loaner Laptop
Atlanta Technical/Developer Event
Hello all, I hope this message finds you doing well! I was thinking about hosting a Technical/Developer event at our corporate office (Chick-fil-A). Something like a SNUG event, but specifically with an admin/developer/architect focus (no advertising...
