There will be a CMDB best practices workshop, November 10 in Atlanta. This workshop is targeting to ServiceNow customers and prospects:
· CMDB owners
· Change and configuration managers
· Service management managers/directors
· IT security directors
Agenda
• What is a CMDB? Why is it important?
• CMDB Business Use Cases
• Top Reasons for CMDB Failure
• Define CMDB Goals and Objectives
• Configuration Management Maturity Model and Best Practices
• Automating the CMDB with Discovery and Mapping
Roam Innovative Meeting Space
1155 Mount Vernon Highway (2nd floor between Office Depot and LA Fitness)
11:30 AM - 2:30 PM
Lunch Provided by Linum
Free Parking
Email Kathy.Compton@ServiceNow.Com
Name
Title
Company
CMDB Topic of Interest
Limited to 50 registrants.
