Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...
Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...
Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...
We are excited to be planning the next Austin SNUG in August/September (date posted to be confirmed) and are looking for customers who want to present. You can reach out to me by replying to this article or email me at jason.ross@servicenow.com. The ...
Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...
Want to see if your bracket can compete against Gen AI, ServiceNow’s Chief Innovation Office Dave Wright, college basketball experts…or a 4th grader? Well… shoot your shot! Join the ServiceNow March Madness Bracket Challenge! Fill out your brack...
Join us on Monday, March 18th for our virtual event: ServiceNow March Madness Bracket Challenge! Learn how Generative AI is impacting customer service operations and helps our customers improve their work processes, increase efficiency and overall ...
Hello SNUG Members! We had over 2,000 people attend the 3rd annual virtual Holiday SNUG event this year. THANK YOU to our amazing customer speakers and the folks at ServiceNow who made the event a success! For me, what made this year’s event a ...
Hello! This was an exciting year at Knowledge! It was wonderful to see and meet so many SNUG members. For those of you able to attend, I can’t thank you enough for sharing your enthusiasm for the program and for participating in the many ways we ha...
Knowledge has begun and thus the SNUG glass “orb” treasure hunt! Find one the most coveted items at Knowledge! Each day 5 specially made orbs are hidden! The specially made glass orbs are made by the same folks who started the collection craze on B...
Hello SNUG Members! Knowledge 2023 is less than two weeks away. Sessions are filling up, but you can still add to your agenda. You can access Agenda Builder HERE. There are various types of sessions to add including Keynotes, CreatorCon, Now on No...
Hello SNUG Members! Here are a few updates about Knowledge. AGENDA BUILDER is LIVE! Take some time to review the many sessions you can add to create your own custom agenda. NEW! We have dedicated times in the Community area at the Expo in the ...
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Hello SNUG Members! Knowledge 2023! Join us May 14-18 at The Venetian in Las Vegas. All customer and partner-led sessions are now available on the catalog. There are 550+ sessions for SNUG members to browse and choose from. You must be registere...
Hello SNUG Members! Say YES to epic inspiration, learning, and fun – join us at Knowledge! It’s time to reserve your spot at our largest event of the year! Join us May 14-18 at The Venetian Las Vegas for three days of unforgettable insights, tra...
Happy Holidays SNUG Members! We had over 1400 people attend the Holiday SNUG this year! We started with the workshop: Building a Killer Experience with UI Builder - Fundamentals Next up was magician Nick Paul to kick off our main event. We heard...
Hello SNUG Members! You can still register to attend the second annual virtual Holiday SNUG! Chuck Tomasi and I are co-hosting the event this year- LIVE from Arizona. We will start with the Building a Killer Experience with UI Builder – Fundamen...
Hello SNUG Members! Are you interesting in starting a SNUG Meetup in the US or Canada? We are looking for SNUG members who are interested! SNUG Meetups are smaller, SNUG member-driven, local events primarily focused on specific discussion areas. An...
Hello SNUG Members! It was such a pleasure to see so many of you at Knowledge in New York and Las Vegas this year! A few takeaways: • We all enjoyed the opportunity to see each other in person this year! • Many of you are looking forward to ramping i...
Hello SNUG Members! I am so excited to see you in Las Vegas tomorrow! The Expo is ready, and your SNUG ribbons await! The Community team and I will be hiding 10 specially made, etched ServiceNow-green glass floats or “orbs” tomorrow morning for the f...
