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Starts: Tue, Oct 20, 2026 8:00 AM Pacific Ends: Thu, Oct 22, 2026 03:30 PM Pacific 2250 Lawson Lane, Santa Clara, CA 95054, United States |
Join Us for ServiceNow Nexus for Service Operations 2026
As AI reshapes how IT teams detect, resolve, and prevent issues, staying connected with the community driving this shift has never been more important. We'd like to invite our ServiceNow ITSM, ITOM, and CMDB/CSDM customers to Nexus for Service Operations 2026, our exclusive customer community event for service operations leaders and practitioners.
When? October 20-22, 2026
Where? In-person at ServiceNow Global HQ, Santa Clara, California
What? Three days of hands-on labs, presentations, peer-driven discussions, and networking with customer peers, industry experts, and ServiceNow product teams. Expect candid conversations about how customers are moving from reactive support to autonomous IT operations, plus an inside look at what's coming on the ServiceNow Service Operations roadmap.
Topics include eliminating repetitive work with an autonomous workforce that resolves requests end-to-end, detecting early warning signs with AIOps before outages reach users, driving root-cause fixes that stop recurring incidents at the source, and connecting service and operations on one platform so AI has the full picture.
Who should attend? Practitioners and operational leaders driving service delivery and IT operations outcomes, including:
- Head of Service Desk, Service Desk Manager, Head of IT Operations, Head of Cloud
- Service Desk Agents, IT Support Analysts, Change Managers, Problem Analysts
- SREs, Cloud Architects, Cloud Infrastructure, PKI Admins
- ServiceNow Admins, Platform Owners, Change Advisory Board Leaders, CMDB Admins, Configuration Managers
How? Registration is free! Spaces are limited, so we encourage you to register early. Visit the ServiceNow Nexus for Service Operations 2026 website to register and view the agenda. Once you submit your registration, we will confirm your status.
Please feel free to share this with others in your organization who may be interested.
We look forward to hosting you at ServiceNow Nexus for Service Operations 2026!
