Keep the Conversation Going: Activate AI Skills and Agents for Major Incident Management
Thank you for joining our October 28 Autonomous IT Academy session, Activate AI Skills and Agents for Major Incident Management!
During the session, we explored how ServiceNow's out-of-the-box AI skills and agentic workflows can help IT teams accelerate incident response, streamline stakeholder communications, and simplify post-incident reviews.
Have questions? The conversation doesn't have to end here!
Whether you're curious about activating AI capabilities in your own environment, want to revisit something from the live demo, or have questions about a specific use case, we're here to help.
Here's how to participate:
-
Ask a question: Drop your questions in the comments below.
-
Share your thoughts: Let us know what you're most excited to explore or implement.
-
Continue learning: Engage with the conversation and learn from questions shared by other community members.
Missed the session? Refer to the deck (the recording will be uploaded shortly).
The Q&A will remain open through November 4, 2026, giving you one week after the session to ask questions and continue the discussion.
We look forward to hearing from you and helping you take the next step on your Autonomous IT journey!
