Change Management - Assignment group mandatory field

anishsasi
Tera Contributor

When you click on "Request Approval" UI action, the following assignment group field is mandatory in change management.  

I would like to know how the assignment group become mandatory?  Not seen code though!

 

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1 ACCEPTED SOLUTION

Dan O Connor
ServiceNow Employee
ServiceNow Employee

Hey.

 

This is controlled through an OOTB UI policy called Mandatory - Assignment Group

 

If you go into it, you can see how it works. But it stops a Change moving on from draft/New states until Assignment group is populated. 

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10 REPLIES 10

PRASHANTH  K CH
Tera Expert

Here is the  OOTB Ui policy action used for this action

 

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