I have tried installing Service Operations Workspace ITSM Advanced Applications Plugin due to which I got Change Request and Problem fields visible on Incident form layout. But I want to make them mandatory when On hold reason is Awaiting Change or A...
I’m currently transitioning my career into ServiceNow and have hands-on experience with areas such as ITSM, Incident Management, Problem Management, Change Management, Service Catalog, Flow Designer, Business Rules, Client Scripts, ACLs, GlideRecord,...
I’m planning to pursue the ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.I wanted to check with the SNUG community if anyone has CSA or CAD certification vouchers available or knows of any cu...
Hi ServiceNow Community,I hope you're doing well.I'd like to know if there are any updates regarding ServiceNow CreatorCon 2026. Has the event been scheduled yet? If so, could you please share:The event datesThe location (or whether it will be virtua...
Hi All,I have 4.5 years of experience in ServiceNow, with expertise in ITSM and HRSD. I have also completed multiple certifications and am currently learning ITOM and AI Agents.As AI continues to simplify configuration-related activities, I am wonder...
Hi everyone,My name is Zafferuddin. I completed my B.Tech in 2024, and it's been almost two years since graduation. Unfortunately, I'm still confused about where to start my career.I tried learning a few different technologies, but without proper gui...
I have shared my answer in the reply section for one of the query asked in the community, but when I came back to the same question my reply was not there. I tried second time and did hit refresh and my reply vanished. May I know what is the reason b...
Hi,I am getting the following error every time when I am trying to execute my test case. When it is going to click on "Update" button,"This step failed because the client error 'Script: ProcessDefinitionAjax not found in scope: global, and HTTP Proce...
Hello everyone,i am a student and recently started my servicenow journey. i am certified in both CSA and CAD, i wanted to explore more into servicenow. So, for that what is the best way to do that. what should i consider according to the present mark...
Hello Folks, I would like to learn to build and customize workspaces in ServiceNow. Where do I start? If you can suggest me Learning path would be a great help. I thought of learning only UI Builder? ThanksNelson
Hi Team, We have one script include where API is used for fetching group details in it, am getting confused how to debug it to know the group details from which custom table these are taking up to the form and also I need to edit these group informat...
Hi Team, We have script Include defined using API to fetch group details from an external site, I need to debug more on this script include to check from where these group details come from and to edit data of group details as per user requirement li...
Hi Team,Please help me how to fix this issue when we get 401 unauthorized error when we use client id and client secret in servicenow integration.
Hello EveryoneI want to perform integration of MS Copilot with ServiceNow in which we want HITL Copilot based agents integrated with ServiceNow and then retain results in Copilot/Teams as the GUI.I need steps to perform the integrations between Copil...
Hello EveryoneI want to perform integration of Teams with Servicenow in which we will receive data from SN which will be shown in the Teams messages. I need steps to perform that, all required requirements like plugins/spokes, can I do it freely in m...
