Next steps after CSA & CAD

[MidadalaS]

Hello everyone,
i am a student and recently started my servicenow journey. i am certified in both CSA and CAD, i wanted to explore more into servicenow. So, for that what is the best way to do that. what should i consider according to the present market, if i want secure a job.

[Swapna Abburi]

Hi @MidadalaS 

Since you have CSA and CAD, I would suggest that you focus on Integrations and capabilities available in ServiceNow to perform inbound and outbound Integrations with other applications.

As flow designer functionality has been covered in application developer course, you may try to build more flows covering practical scenarios.

Its also important to understand CMDB and key features related to CMDB data ingestion, management and health

[Tanushree Maiti]

Hi @MidadalaS 

I will suggest you to practice with different use cases in your developer PDI.

As a interviewer  I have taken couple of candidates interview from different college/university who has cleared CSA,CAD both. But when started to ask basic question then use cases, they do not know anything.

• Go through this scripting , it will help you to give solution for the Use cases.
• Build some idea on AI feature of servicenow ( go through course/ video)
•  ServiceNow University: Access structured lessons and certification preparation courses on the NOW learning portal/ServiceNow University.
• Networking: Engage with the official ServiceNow community forums and LinkedIn groups to connect with industry professionals
• Follow Career journey Path for further grow (role wise) in your ServiceNow project

Go through following courses and other resources. from script itself, you will find the usecases.

1. Introduction to Scripting in ServiceNow 

2. Scripting in ServiceNow Fundamentals 

3. Refer syllabus for scripting : KB0012764 Scripting in ServiceNow Fundamentals (SSNF) Syllabus 

4. Go through once related youtube videos

https://www.youtube.com/watch?v=Ccxb4UJKF9c

https://www.youtube.com/watch?v=WLNQinTkLfQ

5. Practice in  your Personal Developer Instance (PDI).

6.Client Script in ServiceNow With some use case.

7.https://www.learnnowlab.com/Business-Rules/

8.want some use cases for Client Script, Business rule , Script Include , and Glide Ajax  

9.Mastering Client Scripts in ServiceNow – A Practical YouTube Playlist for Real-World Scenarios

10.Script Action: A Practical Example!

etc.