SimonMorris
ServiceNow Employee

9 months isn't a particularly significant milestone (well - for Mothers-to-be it is probably quite significant!).

But today I've been with ServiceNow for 9 months (or 274 days, or 39 weeks).

My fiftieth community blog post is a little more significant however - it's been great having the community site to capture my thoughts and talk about the work that I do. Thank you to those that read my stuff in the blog.

Some data about the blog over the last 9 months and 49 posts...



Here is my back catalog - Thanks again for reading the blog. There will be at least 50 more over the next 9 months.




























































































































































































































































































































































TitleReadsDateLikesComments


Increasing process performance using feedback loops
517

Fri, 05/18/2012 - 05:17
44


#know12 Twitter buzz for day 1
205

Tue, 05/15/2012 - 16:58
10


The buzz at #know12. Who's talking?
488

Mon, 05/14/2012 - 08:13
30


D'oh! Updated the Comments instead of the Work Notes
203

Fri, 05/11/2012 - 02:11
31


A ServiceNow implementation of the Known Error Database
380

Thu, 05/03/2012 - 05:48
50


I went to #SDITS12
324

Thu, 04/26/2012 - 05:37
30


Improving team performance with Coaching Loops
646

Fri, 04/20/2012 - 13:59
50


Are you getting the most out of your Known Error Database?
147

Mon, 04/16/2012 - 05:14
20


Improving your ITSM system in a release driven way [Part 4]
664

Sun, 03/25/2012 - 12:43
35


Reading through the 7th Annual ITSM industry survey
417

Fri, 03/16/2012 - 11:34
20


Thoughts on Gamification at Omnicare
942

Sat, 03/10/2012 - 03:13 
31


Handling VIP support within Incident Management
164

Tue, 03/06/2012 - 06:16
30


A Customer-centric model for handling Incidents
992

Wed, 02/29/2012 - 16:58
41


UK ServiceNow User Group meeting - Tea and cakes at Harrods
544

Tue, 02/28/2012 - 13:49
34


Walking to find all tasks.. for all relationships..
575

Tue, 02/14/2012 - 02:32
53


Planning for Major Incidents
187

Thu, 02/09/2012 - 02:20
12


Improving your ITSM system in a release driven way [Part 3]
640

Wed, 02/08/2012 - 15:43 
32


Your IT Department: To protect and serve (??)
333

Tue, 01/31/2012 - 01:30
20


Data crunching your ServiceNow - month by month
411

Wed, 01/25/2012 - 02:56
40


Improving your ITSM system in a release driven way [Part 2]
768

Wed, 01/18/2012 - 07:23
58


Improving your ITSM system in a release driven way [Part 1]
765

Fri, 01/13/2012 - 07:58
46


The slow drawn out demise of Email
1043

Thu, 01/05/2012 - 11:45
63


Re: Status? State? Using Status Flows
521

Wed, 12/21/2011 - 05:07
31


Interview with Mark Flexman from Bournemouth University
1122

Sun, 12/18/2011 - 11:37
30


Our dog food tastes pretty good!
478

Mon, 12/12/2011 - 15:14 
30


Re: Should you abolish your Change Advisory Board?
503

Wed, 12/07/2011 - 04:32
30


Sneaking ITIL into the business
346

Tue, 12/06/2011 - 02:55
20


RE: ITIL is dead. Long live ITIL.
437

Mon, 12/05/2011 - 06:56 
50


KPI: Kicking Poor ITILGirl
394

Mon, 11/28/2011 - 02:51
30


Do Change Management a favour: Rank your changes
444

Wed, 11/02/2011 - 02:13
30


What type of cloud?
268

Wed, 11/02/2011 - 02:13
20


Integrating Defect Management into SCRUM
2142

Tue, 10/18/2011 - 09:03
30


The LAZY way to create a Problem from Incidents
793

Mon, 10/17/2011 - 05:00
84


Make every field on a form read-only
201

Fri, 10/14/2011 - 07:27
43


Incidents of the dead
933

Fri, 10/14/2011 - 02:25
47


The totally unofficial ServiceNow Chrome extension
877

Thu, 10/13/2011 - 10:01 
87


Inspecting a record before it's been saved
288

Thu, 10/06/2011 - 02:28
40


Skills based routing
350

Fri, 09/30/2011 - 09:44
31


We're on the right track!
183

Tue, 09/27/2011 - 10:34
00


Problem Management swim flow diagram
2120

Mon, 09/26/2011 - 05:38
20


ITIL in 140 characters (or less!)
324

Thu, 09/22/2011 - 10:57
42


A tricky position - made easier by communication
408

Wed, 09/21/2011 - 07:32
10


Braindump: Problem Management
799

Tue, 09/20/2011 - 01:05
31


Why organisations declare Change blackout windows
434

Sat, 09/17/2011 - 03:57
00


Change Management conflict checking - Part 2
536

Fri, 09/16/2011 - 01:18
10


Crowdsourcing: Why do you declare Blackout Windows?
497

Sat, 09/10/2011 - 02:12
21


Change Management conflict checking - Part 1
1233

Fri, 09/09/2011 - 09:21
515


Incident and Change - never the two shall meet.
1135

Thu, 09/08/2011 - 07:46
70


I'm still here after five days!
602

Wed, 09/07/2011 - 12:28
31

Comments
Administrator
Administrator

Congratulations, and thank you for all your contributions to the Community!

For those who want to see their own participation stats, click on "My account" in the left sidebar, and then "Popular content" in the top menu.

You can do this for any member on the community. For example, here is the Popular content list for Simon: http://community.service-now.com/user/1008709/popular-content


Kilo Sage

Great work Simon, always informative reading. Here's to the next 9 months!