Finally done with #BuildWithBuildAgent challenge on my PDI. (#buildwithbuildagent)

I wanted to build something to solve a problem that every company's management and teams have. Everyone knows SLA, but when we work for a client, we don't realize its importance until the annual review meeting happens. How many times have you faced a penalty from the client?

So, there comes in the "🛡️𝐒𝐋𝐀 𝐆𝐮𝐚𝐫𝐝𝐢𝐚𝐧🛡️" which not only provides a helping hand for the team management and the support teams but also saves you a ton of 𝐩𝐞𝐧𝐚𝐥𝐭𝐲 𝐦𝐨𝐧𝐞𝐲 💰 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲'𝐬 𝐫𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧. 👀

𝐊𝐞𝐲 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬:

✅ SLA breach prediction and suggestions
✅ Near breach alerts
✅ Auto-prioritization (depending on the use case)
✅ Comprehensive breach dashboard
✅ Daily SLA health report
✅ Configuration Panel

You can find more about the SLA Guardian below.

Medium Blog Link:  https://medium.com/@servicenowdigest/slaguardian-11299e7544c9 

LinkedIn Post: https://www.linkedin.com/feed/update/urn:li:activity:7395694690185998338/ 

YouTube Video below: