Featured Zurich Content Archive
We've Made It To the End of the Alphabet - Zurich is HERE! That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhan...
Blog Articles
Season 2 of The Update Set is HERE!
Season 2 After a short break, The Update Set is back and this time, it’s a double episode covering two months of news, tooling, and community highlights. There’s a lot packed into this one, but a few ...
The Agenda: Developer Passport Starts Today!
Australia release season is here, and we're kicking things off a little differently this time. Welcome to the first ever Developer Passport week. Today, March 12th at 8AM PT, join us on the Developer ...
We Automated the Most Boring Part of Backlog Creation (And You Can Too)
You know what nobody became a developer for? Manually copying requirements from a doc into Agile 2.0 stories, one field at a time, for an hour straight. And yet here we all are, doing exactly that eve...
Welcome to the Developer Passport: Australia Release Preview
Introducing The Developer Passport: Australia Release Australia release season is here, and we're not doing it like we used to. If you've been around the Community for a minute, you know TechNow, our ...
Build Agent Q4 2025: Planning, Figma Integration, and Smarter Troubleshooting
If you’ve been building with Build Agent since the early days, you’ve probably felt it too: things just work differently now. With the Q4 2025 release, Build Agent picked up some cool new features... ...
How 30 Houseplants Led to a Global ServiceNow Community Garden
Welcome to 2026! After our holiday break, we started the year's first Second Breakfast livestream with a project that began during the early days of the pandemic: turning the Garden Now IoT project in...
A Developer's Guide to the Government Forum
We are officially one month out from the Government Forum: our annual conference where public sector technologists gather to explore the latest ServiceNow innovations and how they can be used to help ...
How to pitch attending Knowledge 2026 to your boss!
How to Pitch Attending Knowledge 2026 to Your Boss Knowledge and CreatorCon 2026 are high on many of our wish lists this year, but getting your manager's approval can sometimes feel like the hardest p...
The #BuildWithBuildAgent App Gallery is here!
The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildAgent Challenge, we asked you, the ServiceNow Community, to show us what's possible when you combine your ideas with t...
Clean Assignment Logic in ServiceNow. Stop Hardcoding sys_ids!
As ServiceNow developers, we've all seen the temptation to drop a sys_id directly into a business rule for assignment logic. It works... until it doesn’t. In this episode of Did You Know: Best Practic...
Beyond Best Practices: Developer's Guide to Time & Space Complexity
Improving ServiceNow Performance with Time & Space Complexity Considerations.We often emphasize coding best practices: reusable Script Includes, Scoped App, ACLs, scalable design. Yet one critical dim...
Upgrade-Safe Modification with Wrapper Class in ServiceNow
When working with ServiceNow, developers often encounter scenarios where they need to customize platform behavior but are restricted from directly modifying Out-of-Box (OOB) Script Includes due to upg...
ReleaseOps: The Control Tower for Your ServiceNow Deployments
If you’ve ever chased down missing update sets, guessed which version of a script include made it to production, or been asked “what’s going live this weekend?” with no real answer, you’re not alone. ...
Protecting Your AI with Now Assist Guardian: Offensive Content Stops Here
In the world of AI-enhanced applications, trust and safety matter more than ever. Whether you're building internal tools or customer-facing experiences, ensuring that your AI doesn’t amplify offensive...
Shape What Comes Next: Take Our 2025 Community Survey!
You’ve built this Community into something incredible. Seriously, your code, your questions, your clever workarounds, and all the solutions you share every day are what make this place thrive. And now...
Your #BuildWithBuildAgent Guidebook is Here.
Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBuildAgent Challenge. Ready to jump in? Check out this blog for everything you need to know. To help you kick off your b...
Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge
Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heav...
Hacktoberfest 2025 Review: Purpose Scales
We kicked off this year’s Hacktoberfest with one goal: build with intention, contribute with impact. The results tell the story: thoughtful work, higher engagement, and genuine community spirit across...
Podcast: Break Point - A Career Conversation with Dharti Shah
In this Community Week special, I was joined by fellow advocate, Kristy Merriam, and guest Dharti Shah, a Certified Technical Architect, to discuss the intersection of career, community, and parenting...
Submit Your Build Agent Questions for an upcoming AMA!
We've got an exciting upcoming Ask Me Anything (AMA) session during Community Week focused on ServiceNow Build Agents, and we want to hear from you! Join Us for an Expert Discussion Have you been curi...
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markpergola
on:
Season 2 of The Update Set is HERE!
- Mollie V on: The Agenda: Developer Passport Starts Today!
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laszloballa
on:
We Automated the Most Boring Part of Backlog Creat...
- Asteya on: Welcome to the Developer Passport: Australia Relea...
- patburgess9 on: How 30 Houseplants Led to a Global ServiceNow Comm...
- strobe on: How to pitch attending Knowledge 2026 to your boss...
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prerna_sh
on:
The #BuildWithBuildAgent App Gallery is here!
- Heiko Bllr on: Clean Assignment Logic in ServiceNow. Stop Hardcod...
- Ratnakar7 on: Beyond Best Practices: Developer's Guide to Time &...
- WillieW on: Upgrade-Safe Modification with Wrapper Class in Se...
