Developer Advocate Blog

Featured Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE!  That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhan...

ReleaseOps: The Control Tower for Your ServiceNow Deployments

If you’ve ever chased down missing update sets, guessed which version of a script include made it to production, or been asked “what’s going live this weekend?” with no real answer, you’re not alone. ...

Protecting Your AI with Now Assist Guardian: Offensive Content Stops Here

In the world of AI-enhanced applications, trust and safety matter more than ever. Whether you're building internal tools or customer-facing experiences, ensuring that your AI doesn’t amplify offensive...

Shape What Comes Next: Take Our 2025 Community Survey!

You’ve built this Community into something incredible. Seriously, your code, your questions, your clever workarounds, and all the solutions you share every day are what make this place thrive. And now...

Your #BuildWithBuildAgent Guidebook is Here.

Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBuildAgent Challenge. Ready to jump in? Check out this blog for everything you need to know. To help you kick off your b...

Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heav...

Hacktoberfest 2025 Review: Purpose Scales

We kicked off this year’s Hacktoberfest with one goal: build with intention, contribute with impact. The results tell the story: thoughtful work, higher engagement, and genuine community spirit across...

Podcast: Break Point - A Career Conversation with Dharti Shah

In this Community Week special, I was joined by fellow advocate, Kristy Merriam, and guest Dharti Shah, a Certified Technical Architect, to discuss the intersection of career, community, and parenting...

Submit Your Build Agent Questions for an upcoming AMA!

We've got an exciting upcoming Ask Me Anything (AMA) session during Community Week focused on ServiceNow Build Agents, and we want to hear from you! Join Us for an Expert Discussion Have you been curi...

Reimagining the Mobile Experience with ServiceNow Zurich Release

The ServiceNow Zurich release introduces game-changing features for mobile developers and admins. With a renewed focus on AI, multimodal inputs, and simplified setup, the mobile platform is more power...

Event: Live Coding Afternoon Tea - AI Agents Tips and Wrapping Up

When: Thursday, October 23 from 12pm to 1pm Eastern Let's get those AI Agent questions answered and wrap this project up! Throughout the current project, I've been experiencing AI Agents for the first...

Podcast: Break Point - RaptorDB in Full Flight with Luis Carril and Thomas Richter

This episode's co-host, Laszlo Balla, and I sat down with Thomas Richter and Luis Caroll to unpack RaptorDB: the new database technology powering ServiceNow’s future. They shared the story from startu...

Hacktoberfest 2025 Halftime: Purpose, Progress, and Plenty of PRs

We’re at the halfway mark of Hacktoberfest 2025, and it’s clear that purpose packs a punch. This year, we set out to focus less on quantity and more on intentionality: meaningful contributions, though...

Build Agent is now live on your Personal Developer Instance (PDI)!

Hey ServiceNow Developers! Big news today! The teams behind the PDI program and Build Agent just rolled out two updates that make it easier than ever to try conversational coding (aka vibe coding) wit...

New ATF Failure Insight Feature in Zurich Shows You Exactly Why Your Tests Are Failing

If you're a developer or quality engineer who maintains Automated Test Framework (ATF) suites, you've been there: a regression test that's been passing for months suddenly fails. Your first step is to...

New ATF Support for Configurable Workspaces in the ServiceNow Zurich Release

New ATF Support for Configurable Workspaces: Your Test Coverage Just Got a Lot Better As developers on the ServiceNow platform, we know that building amazing user experiences often means leveraging th...

Podcast: Break Point - Meet the Web Agents with Jingfei Chen

On September 30th, ServiceNow's AI Experience launched, and with it came one of the most transformative new features: Web Agents! On this week's episode of Break Point, I was joined by returning guest...

Unlocking the Power of Scripted Relationships in ServiceNow

As a ServiceNow developer, you’ve probably used related lists to connect data between tables. But what happens when the tables you want to link don’t have a direct relationship? That’s where scripted ...

How We Got ServiceNow to Print Cards at Knowledge 25 with MID Servers

Check out other articles in the C3 Series Introduction: Cloud Meets Physical Hardware How the heck do you get cloud software to spit out physically printed cards at a conference booth? That was the qu...

Podcast: Break Point - Your Guide to Hacktoberfest 2025

In this Advocate-only special, I have the pleasure of being joined by fellow team members, Earl Duque and Laszlo Balla, to dive deep into the big, upcoming month-long event: HACKTOBERFEST! From the hi...

Beyond JSON: Working with Binary Files and Alternative Content Types in ServiceNow REST APIs

Check out other articles in the C3 Series Most ServiceNow developers think of REST APIs as JSON-in, JSON-out operations. Or XML if you have a preference for verbosity. When we built C3, we discovered ...

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Featured Zurich Content Archive