Developer Advocate Blog

Featured Zurich Content Archive

We've Made It To the End of the Alphabet - Zurich is HERE!  That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and enhan...

Submit Your Build Agent Questions for an upcoming AMA!

We've got an exciting upcoming Ask Me Anything (AMA) session during Community Week focused on ServiceNow Build Agents, and we want to hear from you! Join Us for an Expert Discussion Have you been curi...

Reimagining the Mobile Experience with ServiceNow Zurich Release

The ServiceNow Zurich release introduces game-changing features for mobile developers and admins. With a renewed focus on AI, multimodal inputs, and simplified setup, the mobile platform is more power...

Event: Live Coding Afternoon Tea - AI Agents Tips and Wrapping Up

When: Thursday, October 23 from 12pm to 1pm Eastern Let's get those AI Agent questions answered and wrap this project up! Throughout the current project, I've been experiencing AI Agents for the first...

Podcast: Break Point - RaptorDB in Full Flight with Luis Carril and Thomas Richter

This episode's co-host, Laszlo Balla, and I sat down with Thomas Richter and Luis Caroll to unpack RaptorDB: the new database technology powering ServiceNow’s future. They shared the story from startu...

Hacktoberfest 2025 Halftime: Purpose, Progress, and Plenty of PRs

We’re at the halfway mark of Hacktoberfest 2025, and it’s clear that purpose packs a punch. This year, we set out to focus less on quantity and more on intentionality: meaningful contributions, though...

Build Agent is now live on your Personal Developer Instance (PDI)!

Hey ServiceNow Developers! Big news today! The teams behind the PDI program and Build Agent just rolled out two updates that make it easier than ever to try conversational coding (aka vibe coding) wit...

New ATF Failure Insight Feature in Zurich Shows You Exactly Why Your Tests Are Failing

If you're a developer or quality engineer who maintains Automated Test Framework (ATF) suites, you've been there: a regression test that's been passing for months suddenly fails. Your first step is to...

New ATF Support for Configurable Workspaces in the ServiceNow Zurich Release

New ATF Support for Configurable Workspaces: Your Test Coverage Just Got a Lot Better As developers on the ServiceNow platform, we know that building amazing user experiences often means leveraging th...

Podcast: Break Point - Meet the Web Agents with Jingfei Chen

On September 30th, ServiceNow's AI Experience launched, and with it came one of the most transformative new features: Web Agents! On this week's episode of Break Point, I was joined by returning guest...

Unlocking the Power of Scripted Relationships in ServiceNow

As a ServiceNow developer, you’ve probably used related lists to connect data between tables. But what happens when the tables you want to link don’t have a direct relationship? That’s where scripted ...

How We Got ServiceNow to Print Cards at Knowledge 25 with MID Servers

Check out other articles in the C3 Series Introduction: Cloud Meets Physical Hardware How the heck do you get cloud software to spit out physically printed cards at a conference booth? That was the qu...

Podcast: Break Point - Your Guide to Hacktoberfest 2025

In this Advocate-only special, I have the pleasure of being joined by fellow team members, Earl Duque and Laszlo Balla, to dive deep into the big, upcoming month-long event: HACKTOBERFEST! From the hi...

Beyond JSON: Working with Binary Files and Alternative Content Types in ServiceNow REST APIs

Check out other articles in the C3 Series Most ServiceNow developers think of REST APIs as JSON-in, JSON-out operations. Or XML if you have a preference for verbosity. When we built C3, we discovered ...

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special. CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY! This marks the 9th year that the ServiceNow ...

Vibe Coding: Chatting Your Way to a New App with ServiceNow Build Agent

As developers, we’ve all had those late-night conversations about the future of our jobs. Will AI replace us? How do we stay relevant? On a recent live stream, Robert Ninness, an Outbound Product Mana...

HMAC Validation in ServiceNow: Securing Webhook Integrations with CertificateEncryption

Check out other articles in the C3 Series Most of the integrations I've done have been a nice, simple Basic Auth and forget it. The closest I usually get to cryptography is the red plastic decoder you...

Calling Developers and Admins Managing Platform Security: Join the ServiceNow Product Lab!

Are you a developer or admin responsible for managing the security of your ServiceNow platform? We’d love to hear from you and learn about your experience. We’re inviting professionals like you to joi...

ServiceNow Developer Advocates AMA #3: Special Guest, Sarah Garey, Community Program Manager

Hey there, fellow ServiceNow community! Have you ever looked at the ServiceNow community and wondered how some people seem to be everywher: answering questions, writing blogs, and presenting at events...

The Merged Update Set: July + August 2025 Developer Highlights

Missed the July Update Set? Don’t worry, we rolled it straight into August and dropped a double helping of dev news in our latest video episode of The Update Set! This month’s special edition includes...

Solving the N+1 Problem with a DataLoader Pattern - Did You Know MVP Series feat. Sachin Namjoshi

The N+1 problem happens when a single query unexpectedly multiplies into dozens of database calls—like when fetching related records one at a time. It’s a common performance pitfall, and developers on...

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Featured Zurich Content Archive