I built a scoped application called ChangeCollisionDetector, designed to detect and monitor configuration item (CI) collisions whenever multiple Change Requests target the same CI within a 7-day window.
🔧 Features Included:
Custom Table – CI Collision storing CI, change request, date, collision status, and concurrent count
Flow Designer Automation triggered on Change Request insert/update
Collision detection logic comparing CI activity within 7 days
Automatic record creation/update in CI Collision table
Interactive UI Page / Dashboard showing collision summary, filters, and direct links
Sample Data added for easy testing
Quick Access Links for dashboard and table included in the app
Using ServiceNow Build Agents, the base structure — table, flow, sample records, and UI pages — was generated from simple natural language prompts. Build Agents significantly accelerated development, removing repetitive tasks and enabling me to focus on logic and user experience.
Happy to share this with the community and excited to see how others are leveraging Build Agents!
