Getting Started with Azure and Cloud Management

This video tackles the initial setup of Microsoft Azure integration with ServiceNow. Most often, customers have not set up a "service principal" which is a special credential needed in Azure to make the integration possible. While this procedure changes from time-to-time, I wanted to show folks how to navigate the process as it is, today.

FAQ's:

How do we set up support for Azure in ServiceNow?
What is a Service Principal?
What is an Azure Tenant ID?
What is an Azure Client ID?
How can I import my billing data from Azure into ServiceNow?
Where do I find my Azure Enrollment Number?
How can I generate Azure "secret key" credentials?

Comments

ServiceNow Employee

Thanks Zack, this is really helpful!

ServiceNow Employee

Thank you Zack. Made all the difference.

Kilo Expert

This is very useful to me.

Would you please share a video on Azure Orchestration? like how to add users in AZURE AD from ServiceNow using Orchestration.

It will be very Helpful to me.

ServiceNow Employee

This video is in reference to our "CMPv1" which is still available. Here are the same topics covered for "CMPv2."

Chapter 1 - ServiceNow Cloud Management Initial Setup - YouTube

Chapter 2: Cloud accounts, Azure, AWS, and VMware - YouTube

I do not have one for Azure AD. While it does technically say "Azure," that is not an area of expertise for me.

Tera Guru

Thanks Zack . I am getting below error

https://management.azure.com/subscriptions/efc683c7-0d81-4a40-b3fb-04aa774c9dsdsdb27/resourcegroups/providers/microsoft.resources/deployments/demovm20180326134759295?api-version=2016-02-01'

I am doing in kingston developer instance

Kilo Contributor

Hi,

I'd like to provision a VM in Azure from ServiceNow, but it seems like CreateStack method failed with "java.lang.RuntimeException: Failed to execute API - Failed with status code and message: 404: {"message":"No HTTP resource was found that matches the request URI 'https://management.azure.com/subscriptions/...".

Honestly, I do not understand what the "Stack Name" in General info tab mean and therefore I just put "stack01". But it did not work. Can anyone help me here?

ServiceNow Employee

I have to ask the dumb question, first, but ... you have a MID server set up, right?

After that, I would suspect a credential issue with Azure: Some part of setting up the Service Principal is incorrect.

Tera Contributor

Hi zack,

In your previous video(Chapter 2: Cloud accounts, Azure, AWS, and VMware), you added records to "cloud account" table. I am unable to find (cloud infrastructure > cloud accounts) module in my personal instance.

I already activated "cloud management" plugin. is there any other plugin needs to be activated?

Could you please help me on this.

Thanks,

Prity

Kilo Guru

Hi Zach,

These videos for cloud management were awsome and really helpful as I could not get anywhere where it was showsn and explained what exactly to do.

Can I get the other videos chapter 3 on wards i searched but could not get them.

Many Thanks