Central FL SNUG Recap 02/29/24

Thank you to those of you who joined us at the Central Florida SNUG on February 29th at the ServiceNow Orlando office. I wanted to share a special thank you to the customers who helped make the SNUG e...

Central FL SNUG - Registration is now closed for 2/29 event

Hi everyone, The room capacity for the Central Florida SNUG on 2/29 has been reached. Registration is now closed. If you have registered and can no longer attend, please let karen.canavan@servicenow.c...

EVENT RECAP: Virtual Florida SNUG + Innovation Workshop | 03.03.21

Central FL Community- Thank you for making the first virtual Florida SNUG OF 2021 such a great success. We are so thrilled to have been the FIRST community to pilot the new platform and we hope you go...

Event Recap: Virtual Florida SNUG

Central FL Community- Thank you for making the first ever virtual Florida SNUG such a great success. The day was filled with great content, collaborative Q&A, and a fun filled happy hour to round it o...

Covid-19 and Knowledge 2020 Update for SNUG Members

Dear SNUG Members, At ServiceNow, our mission is to make the world of work, work better for people. As you probably imagine, the way people work has changed significantly over the past several days an...

NEW North Florida SNUG Chapter!

We have recently separated the North Florida SNUG into two separate chapters (North Florida and Central Florida) in order to better map our members geographically. North Florida will service Jacksonvi...

Visit the SNUG booth at K18!

Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!

ServiceNow & CSM: Raising CSAT while Reducing Costs

Join us for this educational webinar featuring our special guest, Christopher Mills, Senior Sales Director — WW Customer Service Management (CSM) at ServiceNow to learn about specific use cases and ho...

Congratulations to Red Lobster For their ServiceNow Go-Live!

Let me congratulate Red Lobster on their yesterday in Orlando. Wonderful leadership by Ginese Smith, Julie Gingras, Ben Damery and others leading this effort. #InSource & ccosentino was a great partne...

September Demo Center Schedule Released

I've included the Demo Center's schedule for the first half of September below in Pacific Daylight Time. If you're interested in attending any of the demos, please let me know and I will get you regis...

Brand New Demo Center Up and Running

For existing customers looking to get some information on applications you're curious on (how do you build out a Facilities Catalog?, Can Demand Management help with ROI? etc.) we just introduced toda...

System Administration Class in Orlando, FL - March 19-21

Hi Team, We have 2 weeks to get at least 6 more folks into this class. I know you have users that want training, so send them here!!!! They can register through HI or by sending an email to training@s...

Follow up to North Florida ServiceNow User Group Meeting

Good morning allWe had a successful first SNUG meeting yesterday. Your attendance and participation is greatly appreciated. As we discussed, this is your user group and we look forward to working with...