Hello SNUG Members!
We’re excited to share that the Central PA SNUG has been rescheduled to Thursday, November 6th!
This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers. The agenda/speakers are still being finalized but will be shared here once confirmed.
SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers. Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.
Join us at the SNUG to:
- Get valuable tips and learn best practices
- Hear important updates from ServiceNow
- Network and collaborate with your peers
You will have the opportunity to network with your peers during breaks, lunch, and afternoon drinks.
EVENT DETAILS
Name: Central PA SNUG + Pre-SNUG Workshop
Date: Thursday, November 6th
Location: PSECU, Harrisburg, PA
Schedule:
- Pre-SNUG Workshop: 9:30 AM
- SNUG Session: 11:30 PM – 3:00 PM
- Networking Happy Hour: immediately following (Location: TBD)
Thank you to our sponsor, AHEAD!
Tentative Agenda:
- 9:30am-10:00am | Pre-SNUG Workshop Check in & Networking
- 10:00am – 11:30am | Workshop: How to Use Process Mining to Identify Process Improvement Opportunities
- 11:30am – 12:15pm | SNUG Registration, Lunch and Networking
- 12:15pm - 12:20pm | Welcome & Agenda Review
- 12:20pm – 12:50pm | Zurich Release
- 12:50pm – 1:20pm | Acquisition for Acquisition; Architecting the DHA’s Migration to SPM
- 1:20pm –1:40pm | Networking Break
- 1:40pm – 2:00pm | AHEAD Presentation
- 2:00pm - 2:30pm | What’s New in ITOM
- 2:30pm - 3:00pm | Q&A and Closing Remarks
- 3:00pm | SNUG Concludes, followed by happy hour (Location: TBD)
Don’t miss this opportunity to connect with your peers, hear the latest from ServiceNow, and share best practices that can drive impact across your organization.
Space is limited—reserve your spot today!
*If you plan to attend the optional workshop, please be sure to bring your laptop and charger. Please ensure your laptop is fully charged in the event you are not seated next to an outlet. A secondary screen is also recommended to follow along the lab guide
To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners not attend events. At any time before or during an event, a non-sponsoring partner may be asked by a member of the SNUG steering committee to not attend or leave a SNUG meeting. Our guidelines are intended to ensure partner sponsors and customers get the most value from participating in SNUGs
