CAB Agenda Table update Decision field for multiple changes in bulk

suman75
Tera Contributor

Hi All

 

How can I update the CAB Agenda Table Decision field for multiple changes in bulk by selecting 25 Change Records in one go like we can TAG 25 Changes in one go by selecting the TAG from actions on Selected dropdown in the CAB Agenda table.

 

Thanks

Suman

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @suman75 

If I understood correctly, you want to map 35 change records to the same CAB meeting?
Yes, it’s definitely doable.

  1. Go to the Change list view.

  2. Add the CAB field to the list view (if not already visible).

  3. Select the relevant change records and update the CAB field with the same meeting/date.

DrAtulGLNG_0-1752008854396.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi  Dr Atul G- LNG
The requirment was updating the decision field column within the CAB Agenda table in bulk for approved or reject etc.
is it possible to add State and Decison field within the action on selected rows dropdown beside the personalsied columns icon..

Thanks

Suman

Hi @suman75 The decision of a change is updated through the CAB Workbench only. Whether a change is approved or not, the value is populated there. Could you please share a screenshot so I can better understand the scenario, in case I’m mistaken?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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suman75
Tera Contributor

Hi  Dr Atul G- LNG
All teams have not activated their approval policies and so the decision and state field is not automatic updated.
I got a solution for this by pressing control key in the keyboard and then selecting the state or the decision field I can update multiple Change records in one go.