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Hello Team As part of Digital Product Release, it is possible to define a release task behavior based on conditions ?For example: - A task can be auto-closed because a condition is not fulfilled by product chosen? - A task can be excluded when Relea...
There's an existing Business Rule table that automatically hides deactivated users from anyone without specific roles like admin, user_admin, or inactive_user_visibility. Since our change requesters/assignees don't carry those roles, once a user get...
Hello all, Good morning!!This week we have upgraded our instance to Australia version, and post that users are complaining that they are restricted to view the content of the report and the following error is showing up,Access to this content denied ...
Hi Community,I am working on a requirement in ServiceNow HR scope (Human Resources: Core) using Flow Designer.I need to create a Custom Action that accepts an Expiry Date as an input and returns a Boolean value based on whether the date has expired.R...
Dear All, We have a requirement to provide the certification details in line to the RACI Matrix.Like Specific query mentioned below:Are there any certificates across solutions that needs to be captured as separate line items per certificate if diffe...
I am trying to create a catalog item record in which there are nearly 400 + Variable options needs to be created. Is there a way I can do a bulk import of this data rather than creating each variable option manually.If yes,what is it?Considering I ha...
Hi everyone,I'm performing an assessment of an Incident/Problem Management implementation and I'm trying to understand the impact of a customized Problem state model compared to the standard ServiceNow state model.Current SituationReviewing the OOTB ...
EnvironmentServiceNow release: ZurichAffected table: Demand Task out-of-box table from the Demand Management plugin, extends task (not sc_task)Variable Set: Variable Set, attached to a Catalog Item, and also surfaced on the Demand Task table via a Fo...
Dear All, NASSCOMCSA - Is this voucher code still valid in 2026
Hi I want to identify users that are currently consuming Fulfiller licences that could be candidates for Business Stakeholder licences. Can anyone suggest a method I could use? The technical way I can think of is to query the sys_audit or sys_history...
Dear All,We have an Existing ServiceNow and Sailpoint integration where Service Requests are submitted for access and that reaches to Sailpoint via one-way integration and then the Sailpoint team enables the access for them. The Mid Server went down ...
Hi all, I took the CAD exam yesterday and before I submitted my exam, I counted the number of correct answers and was confident enough to pass, however, the result said that I didn't pass. Is there a way that I can get my results checked again?Also, ...
Hi Everyone,We’re preparing to launch ServiceNow and are looking for effective ways to announce the go-live, as well as templates to remind associates to use the platform once it’s live.Does anyone have templates (email, intranet, or Slack/Teams) the...
Hi there, I'm wondering if there is a DR/BCDR module, which could assist in those types of events for my customer. Not talking about the recovery of Service Now, more the myriad of applications, services they have on the estate. Is there anything out...
Hi All, Good Day! I’ve recently started learning Sales and Order Management (SOM) as my current project is in the telecommunications domain.I’m looking to understand the best learning path and would really appreciate your guidance.Are there any rec...