I am trying to create a catalog item record in which there are nearly 400 + Variable options needs to be created. Is there a way I can do a bulk import of this data rather than creating each variable option manually.If yes,what is it?Considering I ha...
Hi everyone,I'm performing an assessment of an Incident/Problem Management implementation and I'm trying to understand the impact of a customized Problem state model compared to the standard ServiceNow state model.Current SituationReviewing the OOTB ...
EnvironmentServiceNow release: ZurichAffected table: Demand Task out-of-box table from the Demand Management plugin, extends task (not sc_task)Variable Set: Variable Set, attached to a Catalog Item, and also surfaced on the Demand Task table via a Fo...
Dear All, NASSCOMCSA - Is this voucher code still valid in 2026
Hi I want to identify users that are currently consuming Fulfiller licences that could be candidates for Business Stakeholder licences. Can anyone suggest a method I could use? The technical way I can think of is to query the sys_audit or sys_history...
Dear All,We have an Existing ServiceNow and Sailpoint integration where Service Requests are submitted for access and that reaches to Sailpoint via one-way integration and then the Sailpoint team enables the access for them. The Mid Server went down ...
Hi all, I took the CAD exam yesterday and before I submitted my exam, I counted the number of correct answers and was confident enough to pass, however, the result said that I didn't pass. Is there a way that I can get my results checked again?Also, ...
Hi Everyone,We’re preparing to launch ServiceNow and are looking for effective ways to announce the go-live, as well as templates to remind associates to use the platform once it’s live.Does anyone have templates (email, intranet, or Slack/Teams) the...
Hi there, I'm wondering if there is a DR/BCDR module, which could assist in those types of events for my customer. Not talking about the recovery of Service Now, more the myriad of applications, services they have on the estate. Is there anything out...
Hi All, Good Day! I’ve recently started learning Sales and Order Management (SOM) as my current project is in the telecommunications domain.I’m looking to understand the best learning path and would really appreciate your guidance.Are there any rec...
As a new platform owner: What is one area you could lean into without being asked? One of the biggest shifts in my nascent ServiceNow journey happened when I stopped waiting for someone to assign me ownership. Starting off I only focused on tasks: Fi...
Enterprise IT | ServiceNow | Test Automation | AI Governance Why ATF Feels Powerful — and FragileServiceNow’s Automated Test Framework (ATF) is one of the platform’s most underused strengths. It’s native, low-code, and designed to protect enterprises...
Hi Community,I am new to ServiceNow and would like to become highly skilled (from Zero to Hero level). I’m looking for a clear roadmap that covers: Step-by-step learning path Recommended materials (courses, documentation, YouTube channels, books, etc...
Determine what is needed to enable this feature. (After upgrading the instance to Zurich version the plugin for predictive intelligence is already installed) (from Zurich it comes by default)Configure the OOB "Predictive Intelligence for Incident Man...
In Experiences for chrome tab given the below configuration , {"label": {"translatable": true,"message": "New Change Request"},"routeInfo": {"route": "create-change-request-page","fields": {},"multiInstField": ""},"condition": {"tableDescription": {"...