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Provide a view on Dashboard without giving access to tickets content

AgnesM
Tera Contributor

3 weeks ago

Dear ServiceNow Community,

 

I have created a Dashboard showing KPIs about incidents (so the reports are based on Tasks and Incidents tables).

 

Now our business users (internal clients) want to get access to this dashboard to view the KPIs (and possibly to the incidents list of each reports of this dashboar).

But I don't want them to get access to the incidents details (e.g. Work Notes, SLAs data, Assigned to name, etc)

 

How can I do that?

 

Thank you

Agnès

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