UI Window to upload spreadsheet in workspace

MarkM1172412930
Tera Guru

3 weeks ago

We have a UI Action on Change Management that will take an excel spreadsheet an upload the data to the change request. We followed the following years ago and it works in the Standard UI with no issues:
UI Action to open Dialog Box for a file upload - ServiceNow Community

 

We are now trying to convert this to be used in the Service Operations Workspace. I have the following code for the Workspace script:

var ui_page_id = 'cfea686713383f0496295d322244b083';
    g_modal.showFrame({
        url: '/ui_page.do?sys_id=' + ui_page_id,
        title: 'Bulk Add New CIs',
        size: 'xl',
        height: 500
    });
 
The problem is this does not upload anything to the record. When I click the button it also gives me a message stating No task ID defined.
 
Wonder if anyone has ideas how this can be used in the Service Operations Workspace.
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2 REPLIES 2

nileshpowar
Tera Contributor

3 weeks ago

In Workspace, you need to explicitly pass the record’s sys_id (task ID) to your UI page/modal.The g_modal.showFrame method only opens the UI page—it doesn’t automatically provide context.

var ui_page_id = 'cfea686713383f0496295d322244b083';
var recordSysId = '<your_record_sys_id>'

g_modal.showFrame({
url: '/ui_page.do?sys_id=' + ui_page_id + '&task_id=' + recordSysId,
title: 'Bulk Add New CIs',
size: 'xl',
height: 500
});

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MarkM1172412930
Tera Guru
In response to nileshpowar

3 weeks ago

I tried that, but it is still telling me that there is no task id.

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