Great Cincinnati SNUG Meeting Yesterday - October 15, 2025

[Ted Albert]

Thanks to everyone who joined us for yesterday’s Cincinnati SNUG meeting!

It was great to reconnect with familiar faces and welcome new members to our community. Special thanks to our three customer presenters for sharing their ServiceNow experiences and sparking thoughtful conversations.

If you're interested in presenting at our next in-person SNUG meeting, please contact me directly. I'm also available for any follow-up questions from yesterday’s session or general inquiries about the SNUG.

Looking forward to our next gathering!

Ted Albert
Cincinnati Customer SNUG Leader

[pbretelson]

Hi Ted,

Enjoyed the Cincy SNUG and cannot wait for the next.  Will the slides from yesterday's presentation be provided?  Thanks,

Patrick

[Ted Albert]

Hi Patrick,

I will ask. I recall Matt saying that the slides would be made available.

Thanks,

Ted Albert

Cincinnati SNUG Customer Leader

[matthewhuber]

Hi Patrick & Ted,

That's exactly right! Here are the two presentations ServiceNow walked through during the SNUG (please let me know if you're seeking another deck in particular and I'll make the request on your behalf):

• Zurich Release Overview
• Build Agent Overview

Hopefully that's helpful, but please let me know if you have any follow-up questions and I'm here to help.

Appreciate everyone's partnership!

Best,

Matt