Cincinnati SNUG

The Cincinnati SNUG slides are finally here!

Hello Cincinnati SNUG Members! Thanks for attending! You can find the slides from the event here.

Reminder: Register Today for the SNUG Live Event!

Hello Cincinnati SNUG Members! It’s not too late to register for the upcoming SNUG on Thursday, October 1st, at MadTree Brewing in Oakley. Here are the details: LOCATION: MadTree Brewing Oakley | 3301 Madison Rd, Cincinnati, OH 45209 AGENDA: ...

Register Today: 2026 Cincinnati SNUG

We're excited to be hosting the in-person Cincinnati SNUG Live Meeting, on October 1st at MadTree Brewing!   We continue to refine the agenda as we get closer to the event date and would like to spotlight as many customers as possible, so if you are...

Looking for Customer Speakers for the SNUG!

We’re gearing up for the upcoming Cincinnati SNUG Live on October 1st, and we’re looking for customers interested in speaking! This is a great opportunity to share your ServiceNow journey, highlight successes, lessons learned, or innovative use cas...

Important Knowledge 2026 update!

Hello SNUG Members! We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...

2025 Holiday SNUG recording available!

Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...

Reminder: Register for the virtual Holiday SNUG today!

Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...

Register today for the 2025 Kentucky SNUG in Lexington!

Hello Cincinnati SNUG Community! Don’t miss the chance to interact with ServiceNow customers and experts at the Kentucky SNUG which takes place on Tuesday, August 6th, hosted by our customer Lexmark, A Subsidiary of Xerox Corporation. This meeting ...

Call for Knowledge 2026 Content – Deadline October 24, 2025

Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and Creator...

SNUGs at Knowledge 2025!

Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...

2024 Holiday SNUG: Wrap | On-Demand | Presentations

Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...

Last chance: Register for the 2024 virtual Holiday SNUG!

Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...

Knowledge 2024 - SNUG Update

Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...

Join & Win! ServiceNow March Madness Webinar & Bracket Challenge

Want to see if your Men's NCAA tournament bracket can compete against Gen AI, ServiceNow’s Chief Innovation Officer Dave Wright, college basketball experts…or a 4th grader? Well… shoot your shot! Join the ServiceNow March Madness Bracket Challenge!...

2023 Virtual Holiday SNUG available online

Hello SNUG Members! We had over 2,000 people attend the 3rd annual virtual Holiday SNUG event this year. THANK YOU to our amazing customer speakers and the folks at ServiceNow who made the event a success! For me, what made this year’s event a ...

2023 Holiday SNUG Update!

There is still time to register for the 2023 Virtual Holiday SNUG. If you have already registered, you have or will receive a link to attend. For general information about attending a Zoom webinar please click HERE . The CHAT function allows you to...

Knowledge 2023: SNUG Wrap-up

Hello! This was an exciting year at Knowledge! It was wonderful to see and meet so many SNUG members. For those of you able to attend, I can’t thank you enough for sharing your enthusiasm for the program and for participating in the many ways we ha...

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