🚀 Cloud+ Is Here — and ServiceNow CCM Is Leading FinOps into 2026

[Abhi Roy]

In 2025, FinOps expanded well beyond traditional cloud visibility and savings.

At the center of that expansion is ServiceNow Cloud Cost Management (CCM), powering Cloud+ as the operational system of record for FinOps across cloud, hybrid, serverless, SaaS, on-prem, and AI.

Why 2025 Was a Breakthrough Year

FinOps teams using ServiceNow Cloud Cost Management moved decisively from monitoring spend to executing change:

• Swift execution on cloud optimization thanks to native change management
• Control over AI infrastructure and AI service costs 🤖
• Consistent governance of SaaS and on prem portfolios
• Real alignment across IT, Finance, Procurement, and ITAM

ServiceNow CCM demonstrated that FinOps scales and executes when cost decisions are embedded directly into daily workflows, automation, and built-in change management.

Cloud+ in Action

With Cloud+, ServiceNow CCM unifies cost governance across environments in a single, trusted platform, including FedRAMP Moderate and High for FinOps in Government 🔐.

Teams used CCM to operationalize:

• BYOL and hybrid licensing governance
• Cloud migration and modernization cost scenarios
• Proactive budget controls for SaaS and AI
• End to end cost visibility and optimization tied to accountability

ServiceNow CCM's Asset Executive Dashboard accelerated the convergence of ITAM and FinOps, giving leaders a complete view of total cost of ownership across software, hardware, and cloud in one place 📈.

Market Momentum and Industry Recognition 🏆

2025 validated this leadership:

• IDC MarketScape Leader for Worldwide FinOps Cloud Cost Optimization Multicloud
• Named an IDC Vendor That Shaped the Year, with strong year over year growth
• ISG Leader for private and hybrid cloud, highlighting intent based automation and remediation

As IDC noted:

• “ServiceNow CCM is one of the few products that provides a single console for SaaS, IaaS, PaaS, and on premises license management, with automation tightly integrated into execution workflows.”
  
  

Taking the Stage 🎤

Across Knowledge 25, FinOpsX, Nexus for Asset, and ITAM Forum webinars, customer stories consistently reinforced the same message. ServiceNow CCM enables faster waste reduction, stronger governance, and more confident decisions, especially as AI spend accelerates.

Analysts recognize it, and enterprises are thriving doing FinOps on ServiceNow.

Cloud+ is here. Heading into 2026, ServiceNow Cloud Cost Management is the FinOps leader.