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Activity in Asset Management
Featured Hardware Asset Management: On Demand
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
- blog
Featured Software Asset Management: On Demand
Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
- blog
Disable automatic model creation when discovered
Hey everyone, I am trying to do some clean up on our models and I notice discovery is creating alot of models automatically. Is there an option I can disable to prevent this or I thought I seen something about it asking for approval before creating a...
- Question
Back to Basics: Contract and renewal management for HAM and SAM
Effective management of software and hardware contracts is paramount for organizations seeking to optimize their asset utilization, control costs, and ensure regulatory compliance. In this webinar, we’ll dive into the complexities of contract and ...
- Event
Reporting on Contract Cost History?
Hi everyone, apologies if this question is better suited for another forum. Does anyone have experience with reporting on Software Contract history? We've found that creating a new contract record for each period allows us to see how the contract has...
- Question
- contracts
- Reporting
Resolved! Best Practice for Publishing Hardware in HAM Pro
Looking for some advice and/or best practices on publishing hardware to the Service Portal and if needing to keep all instances in sync is necessary. We have turned on the HAM Pro application about 6 months ago and are still working through everythin...
- Question
Ignore installs and consider Resource value
Hi All, For a software model, we have software installations info but when reconciliation runs it should not consider Installations instead it looks for the value entered in "Resource Value" table. The entitlements also adjusted with metric as common...
- Question
Import set is not transforming the data into target table
Hello,We have JAMF integration in our enviornment where we import the software data from JAMf into servicenow. We have some import schedulers and data source. But it seems like the imports are not inserting the data into target table.For example, we ...
- Question
Activity section
I'm having one form and on that having request approval UI action once assigned to click on it approval will goto the another user once that use approved from self approval then on activity tab of form its showing approved by system instead of user n...
- Question
Resource Consumption License Metric
Has anyone used the Resource Consumption license metric on the entitlement form under the Common Metric group. I'm not sure how it should be used and what it is for and havent found any documentation to explain. Thanks
- Question
Import Options Missing in Create Entitlements
I recently requested a new Washington DC PDI and installed SAM Pro plugins from ServiceNow including Software Asset workspace. Using the workspace when I go "Create Entitlements", the options to select a method are missing: ...
- Question
Lenovo API works to bring in information, but it isn't accurate.
Created a Rest Message to grab Product information from a Lenovo API. The API results returned in the test for a particular serial number, doesn't match the insert of information into the ALM_hardware table when triggered. The script includes is att...
- Question
Converting Assets to Consumables
We have decided that we are currently tracking items as assets that we want to shift and track as consumables. Is there a simple way to convert the assets to consumables or is there a suggestion on how we would make this transition?
- Question
Issue with transfer order line not progressing
I have a transfer order that is at fully shipped stage but one of the assets is stuck at the ship stage and will not progress. When we close the task for the asset, a new transfer order line task is not created to push the asset along. I have tried...
- Question
Entitlements
Do I need the Software Management module to link maintenance entitlements to perpetual entitlements, or does a feature in the Asset Management need to be added?
- Question
- Do i need the Software management module to link maintenance entitlements to perpetual entitlements
Renewal Calendar custom filter not filtering
Hi, maybe there are some of you who had similar issue.I got problem with creating custom filter in Software Asset Workspace in Renewals Calendar. We've tried to add new filter for vendors by cloning existing Publisher filter, but with adjusted filte...
- Question
- Renewal Calendar
- Software Asset Workspace
Awaken XT Reviews NEW UPDATE
Product:Awaken XTReviewed By:Dr. Roman OffIngredients:Chaga Mushroom, Chlorella Powder, Alma Extract, Iodine, Tumeric, Burdock Powder, Schisandra PowderSide Effects:Not reported yetCost$59/per bottleRating:Official Websiteawakenxt.comAwaken XT, a hea...
- Question
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