Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Hi all, I hope you are all doing well. Here, we work at a granular level of locations that includes sites, buildings, floors, blocks, rooms, desks, and racks (for servers). Is it possible to define the same hierarchy within a stockroom? We have some ...
ServiceNow Hardware Asset Management (HAM) is a lifesaver for tracking your hardware — laptops, servers, you name it. But when it comes to licensing, it’s not just a “pay once and done” deal. HAM’s costs are tied to resource categories, a clever syst...
Curious for folks implementing the SAM Integration with Adobe Cloud - do you have an Adobe Sandbox/Dev 'instance' to connect to for testing the integration in a lower instance (such as Dev) before connecting to production data?
Is anyone successfully using the Lenovo Service 360 integration to get sales order information? I've installed and registered, but have heard nothing back from Lenovo in over two weeks, and their support contact doesn't respond.
If you manage hardware assets on ServiceNow and you've been watching the AI conversation from the sidelines, this session is your entry point. We're hosting a focused session as part of our ongoing Spotlight on AI Enablement series — this time with t...
When creating a Maintenance Plan you can add the filters assets to the plan.Can I assume that if other assets are added to the platform that they are auto added (nightly) to the associated records for the plan?OR do you have to go through routinely t...
Introduction Software-as-a-service (SaaS) license management is the practice of promoting ownership, agility, visibility, and accountability of SaaS subscriptions used throughout the business. As a discipline within software asset management (SAM), S...
Hi all,I'm investigating install records where active install is false even though there appears to be only one software install row per Ci.What I already validated so far, Affected records are from Discovery source = ServiceNow.all of my same record...
Hello there,In a PDI, Whenever I attempt to activate a SAM plugin—whether with data or without—it invariably fails. Thank you.Kind RegardsLuca
When debugging Email Notifications, what must you check on a user record? (Choose three.)A. Active must be trueB. The First name and Last name fields must have values.C. The value in the Notification field must be set to enabled. D. The user must not...
I'm working on a Tech Currency / EOL reporting initiative after an acquisition, and I'm trying to understand what the end-to-end process should look like from a ServiceNow perspective.The goal is to produce a report that looks like below, refer row 3...
Hi All, We have a requirement to automate entitlement creation in service-now when the procurement (It happens in ERP system) is completed. Can someone please help to know about the technical steps or any reference documents for the same, Regards,Am...
Hi all,Wondering if someone could possibly assist. We are in the process of setting up the Smartsheet/SAM Pro integration. We have been able to successfully validate the connection and are bringing in subscription data. We have passed the subscriptio...
Hi, i am trying to activate the plugin for software asset management, but it failed. kindly help.
can we call script include in flow designer in pdi
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