Compatibility Problems with Flooded Battery Management Integration on ServiceNow

[Annijohn]

Hey everyone,

I've been trying to integrate flooded battery management system with ServiceNow, and we're encountering some compatibility issues. The data doesn't seem to be syncing accurately, and it's causing discrepancies in our records. I'm reaching out to the community for any insights or solutions you might have encountered regarding flooded battery management integration on the ServiceNow platform.

Here are some specifics about our situation:

We're using ServiceNow to manage various aspects of our operations, including inventory and maintenance.
Our Flooded Batteries management system monitors battery health, charging cycles, and maintenance schedules.
The goal of the integration is to ensure real-time syncing of battery status and maintenance schedules between our battery system and ServiceNow.
Challenges we're facing:

The battery data is not updating in real-time in ServiceNow, causing outdated information to persist.
Maintenance schedules in ServiceNow do not align with the actual schedules from the battery management system.
There's a possibility that the data formats between the battery system and ServiceNow are causing compatibility issues.
We're looking for any advice or solutions from the community members who might have dealt with similar compatibility problems. Have you successfully integrated a flooded battery management system with ServiceNow? What steps did you take to ensure accurate and real-time syncing of data? Any insights into data mapping, middleware, or API configuration would be greatly appreciated.

Feel free to share your experiences, suggestions, or solutions that helped resolve compatibility issues between a flooded battery management system and the ServiceNow platform. Thank you for your support!

Best regards,
Annijohn