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Cloud Cost Management forum
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Forum Posts

State Changes

Hi Team,I have a requirement in ServiceNow.On RITM (Requested Item – sc_req_item), I need to automatically update the Work Notes whenever the State field changes. This should work for all state values (like Open, Pending, Work in Progress, Closed, et...

mallelakuma by Tera Contributor
  • 372 Views
  • 3 replies
  • 0 helpfuls

Can we manually import Old Cloud billing data

Hello team, We are in the process of implementing cloud cost management.  When we are downloading billing data, it was noted that we can download data up to 12 months.  But our organization is having these Billing data stored in Azure for more than 1...

ErangaI by Tera Contributor
  • 585 Views
  • 4 replies
  • 1 helpfuls

Service

Hi ServiceNow Community I'm looking to better understand how ServiceNow System Administrators handle cloud cost management within the platform. Specifically, I'd love insight on:• What are the best practices for tracking and managing cloud costs usin...

ifeanyi by Mega Contributor
  • 204 Views
  • 1 replies
  • 0 helpfuls

Currency

Have implemented a POC for Cloud Cost Management in our DEV environment. Everything is displaying in UK Pounds for some reason. System default currency is USD, and ideally I need to set this to AUD (Australian) - not sure where the Pounds setting is ...

Resolved! Hardware entitlement backend table name?

In ALM Hardware table, I could see a table as Hardware Entitlements was mapped as an Embedded list in the "entitlements" section, but somehow when I search for "hardware entitlements" table from the left naviagtion bar, I'm not able to see it.. what ...

Sathwik1_0-1769069193240.png
Sathwik1 by Tera Guru
  • 1516 Views
  • 9 replies
  • 3 helpfuls

Customise the cmdb relation dependency view

 When configuration item relationships are viewed in the Dependency View, they appear as shown in the attached image, with different relationship types such as:Depends on :: Used byRuns on :: RunsConnects to :: Connected by, etc.However, all the rela...

VijayKumar4_0-1766507670592.png