servicenow administration fundamentals (SNAF)
i need help, i have completed the fundamentals but i am having problem in finding the tasks to do after the SNAF and also is there any validate task in this course?
Forum Posts
Issue with onLoad Client Script Alert in Australia Version
Hi everyone,I am facing an issue in the latest Australia version of ServiceNow. While writing a Client Script with the "onLoad" type, I am not getting the alert message in the browser.Could anyone please guide me on how to resolve this issue? Thank y...
AWS Service Catalog unable to fetch the data from AWS due to the role issue.
Unable to retrieve launch paths for productUnable to retrieve provisioning artifacts for productI have integrated AWS with Servicenow via AWS service management connector and successfully able to fetch the deta in CMDB as well as products, portfoli...
newbie to PDI
Hi FolksI am new to PDI and particularly wanted to install Clous cost management in my PDI instance. Can someone help me with how I can do that ? is it available free in PDI instance?
Pricing for small business
Hi allNot sure if it the right forum but I wanted to ask where can I find pricing details of various products? I am particularly interested in small-mid size businesses who can benefit from Service Now capabilities. My specific focus is ITSM and CSM....
State Changes
Hi Team,I have a requirement in ServiceNow.On RITM (Requested Item – sc_req_item), I need to automatically update the Work Notes whenever the State field changes. This should work for all state values (like Open, Pending, Work in Progress, Closed, et...
Can we manually import Old Cloud billing data
Hello team, We are in the process of implementing cloud cost management. When we are downloading billing data, it was noted that we can download data up to 12 months. But our organization is having these Billing data stored in Azure for more than 1...
Service
Hi ServiceNow Community I'm looking to better understand how ServiceNow System Administrators handle cloud cost management within the platform. Specifically, I'd love insight on:• What are the best practices for tracking and managing cloud costs usin...
Guide me how to send email and create a case.
We’re transitioning to ServiceNow, and I’m still getting familiar with it. Is there someone who could walk me through how to use it, including how to send emails and create a case
What are the core tables involved in Cloud Cost Management ?
What are the tables related to cloud cost management ? In which tables can I find data related to cloud expenses, budget, savings, etc ?
Create custom KPI's in Cloud Cost Management Application.
In the Cloud Cost Management application, there are several KPI's like Total Spend this month, total spend this month compared to last month, Total Budget, Forecasted Budget, Total Potential Savings, etc. There are also various pre defined charts lik...
Currency
Have implemented a POC for Cloud Cost Management in our DEV environment. Everything is displaying in UK Pounds for some reason. System default currency is USD, and ideally I need to set this to AUD (Australian) - not sure where the Pounds setting is ...
Data Management - Storage
Table Cleanup & Rotation We created three data management policies with tables (sys_audit, sys_audit_delete, sys_audit_relation) to clean records over two years. After they were in use, dashboard (data management console) won’t display any data.What ...
Best Practices for Reducing Cloud Costs Without Sacrificing Performance
A cloud cost management forum is a place where professionals share tips, tools, and best practices to monitor, optimize, and reduce cloud spending. It helps teams learn from real experiences and stay updated on cost-efficient cloud strategie.
Clarification on Business Stakeholder licensing vs approvals (individual vs group, portal/email)
Hi ServiceNow Community,We’re looking for clarification on how Business Stakeholder licensing applies in approval scenarios, as the distinction is not entirely clear to us.Specifically, we are trying to understand what actions actually require a Busi...
