Virtual Agent Designer - Launch a Cloud Catalogs directly
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07-25-2023 06:53 AM
I was trying to launch our cloud catalog which is in the cloud admin portal via a virtual designer using the request catalog item topic but we are unable to get the variables that are inside in the catalog in the options.
I want the cloud variables to pop up as questions while initiating the chat on the virtual agent.
I want to submit the catalog after submitting the variables in the catalog, facing an issue with the topic block utility.
Has anyone done anything like calling cloud catalog(with a template) via virtual agent ?
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