BIA results updating CMDB CI's

Michal Sloniews
Tera Contributor

Hi all,

 

I'm planning an implementation of BCM at the client. 

One of the requests was to use the business impact assessment results to update CI's mapped to this business process (done for the business process)

 

One of the options was to use the recovery tier field form BIA to populate the business criticality field in the compliance tab (e.g. Business application). They have different values so they would have to be aligned ofc.

Has anyone done it before or has some other experience with such use-case?

 

1 REPLY 1

abbasshaik4
Tera Sage

Hello @Michal Sloniews,

 

Please refer to the link's below:
Learn how to implement a business impact analysis (BIA) in ServiceNow Business Continuity Management...

OR
https://www.bing.com/ck/a?!&&p=0133ff40d8b2901748f718cf4cb4d51db52949d9056a599832b6c53b40d94ce6Jmltd...

 

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik