CMDB tasks are being assigned to inactive users.I have reviewed the Reference qualifier for Assigned To , filter is there for active = true. Is there any other way to check in CMDB Task?
Dear ServiceNow CMDB Community. Has anyone tried to use the Personal Developer Instance to discover the configuration items (CIs) on their local home network?
I need to have PVD related CIs under cloud server class instead of computer class. How to do it while servicenow discovery?. Any would yoy pls suggest a solution.
I'm starting CMDB from the scratch.What is the first concept I need to master?
I'm trying to complete the SN Platform Implementation. In lab SNPI - Import CMDB Data it wants the source table to be CMDB Import [u_cmdb_import]. When I follow every step exactly as I'm supposed to in the lab it does not give me that option as a s...
This is probably a silly question, I feel like I've missed something obvious, but how do you edit the mapping of a Service Graph Connector like the SCCM Service Graph Connector? In previous versions, it was just a transform map that could be edited. ...
Hello, I am doing a POC to compare the results from horizontal discovery with that of ACC to present to my leadership.For ACC, I installed the ACC F and the agent on the client machine and also ACC Visibility on the instance.Although I am getting the...
Hi all, I've been doing some research into Stale CIs in my platform.I've checked both the CMDB Health Dashboard and the CMDB Health Results table, and on both, it shows that the CIs are being updated by "system" almost daily. Recently, I've also ex...
Hi all, I have noticed that our discovery log has started to report numerous messages relating to the TCP connection states. This appears be a recent phenomena and I'm trying to understand if its an indication of an issue or simply an increase on th...
We have set up integration with Intune using Service Graph Connector. We now want to send few more fields from Intune to ServiceNow CMDB. I want to check if this connector let's us add these extra fields into its ETL transformer as it appears to be r...
Hi all, All the reports in Asset Management Executive Dashboard is in dollar , we need to change to Pounds. Do we have any option to change it. Regards,Saranya
Hello all,So i was able to successfully perform service mapping based off of CSDM 4.0 for a company i worked for. However, im at a new job and of course needing to build the services using CSDM 5. Im trying to find the relationships mapping diagram f...
I know that CMDB baseline is deprecated - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681 Is there any alterntatives for non-admins? IT analysts wanted to use this feature on the form.
Hello, We have a set of fields in the CMDB that are used in a calculation for a Business Apps Inherent Risk Rating. These fields are owned by different areas across Risk and Cyber. These teams could request a change to one of these fields as BAU work...
We know that,Upstream CI is a CI that provides services to downstream CI.Downstream CI is a CI that utilizes the services provided by the upstream CI. Consider Windows server and Database. UC1-When Windows server hosts an application that require d...
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