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CMDB Report: CIs With No Relationships

Hello, How can I most easily create a report of CIs that have no relationships? Essentially these would be for classes that do not have Orphan rules set up. Thank you, Adam

adamtoth by Tera Contributor
  • 473 Views
  • 5 replies
  • 1 helpfuls

Resolved! CMDB Health Dashboard

Hi, I am new to CMDB and would appreciate some guidance. In the CMDB Health Dashboard, if we naigafte to cmdb health dashboard > class view > if we change to managed classes and health group I can see the Completeness score (currently showing 26%).My...

Mk_snow_0-1785773514971.png
Mk_snow by Tera Contributor
  • 2494 Views
  • 9 replies
  • 0 helpfuls

The discovery accounts get locked out .

We are experiencing frequent account lockouts during Discovery because Discovery attempts multiple credentials before reaching the correct one.Example:Device:IP: 172.xx.x.xxHostname: xxxxxxx.servereps.localDNS Domain: servereps.localDiscovery attempt...

Hazik by Kilo Contributor
  • 120 Views
  • 1 replies
  • 0 helpfuls

cmdb_sam_sw_install table missing on fresh Zurich instance

Hi all,Per the ServiceNow documentation, cmdb_software_instance is deprecated as of the Zurich release, and cmdb_sam_sw_install is now the table used to store the relationship between a Computer CI and a Software Package CI.However, on our Dev instan...

kunalachary by Tera Contributor
  • 509 Views
  • 4 replies
  • 1 helpfuls

Dependent CI Task

Xanadu System:Please work with me, first role in CMDB, first 2 months with no experienced SN CMDB SME on team.I am working on adding the task for Dependent CIs to be retired when the connected to main CI is retired,Following the SN doc here: https://...

benjaminayo by Tera Contributor
  • 186 Views
  • 1 replies
  • 0 helpfuls

Unexpected Outcomes when Updating Relationships with IH-ETL

 We recently encountered a challenging situation while trying to automate the maintenance of CMDB relationships. Relationships are core to a CMDB, providing significant value by indicating, for example, which IT infrastructure enables which Business ...

SN Fan by Tera Expert
  • 1267 Views
  • 5 replies
  • 1 helpfuls