Can anyone view the article linked below?

[Shivani5]

Hello 
ServiceNow KB0823943
Thank you!

[yashkamde]

Hello @Shivani5 ,

The URL isn't an article.

It's redirecting to the Now Support portal, ServiceNow's customer support site. << support.servicenow.com >>

If my response helped mark as helpful and accept the solution.

[Shivani5]

@yashkamde  Thank you! 

[glideFather]

ahoy @Shivani5,

the article is inaccessible, however it is used as a reference in another - KB0868418

But after accessing it, it says "Knowledge record not found" which means it has been retired or the validity passed.

Is that covering the knowledge that you wanted to find?

[Shivani5]

@glideFather  I am also unable to access the article KB0868418 . Could you please provide the content of the article or share a screenshot/PDF of it so that I can review it?

Thank you so much!