Can anyone view the article linked below?

Shivani5
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Hello 
ServiceNow KB0823943
Thank you!

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6 REPLIES 6

yashkamde
Giga Sage

3 weeks ago

Hello @Shivani5 ,

 

The URL isn't an article.

It's redirecting to the Now Support portal, ServiceNow's customer support site. << support.servicenow.com >>

Screenshot 2026-10-07 153408.png

 

If my response helped mark as helpful and accept the solution.

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Shivani5
Tera Contributor
In response to yashkamde

3 weeks ago - last edited 3 weeks ago

@yashkamde  Thank you! 

 

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glideFather
Tera Patron

3 weeks ago

ahoy @Shivani5,

 

the article is inaccessible, however it is used as a reference in another - KB0868418

glideFather_0-1791367750475.png

But after accessing it, it says "Knowledge record not found" which means it has been retired or the validity passed.

 

Is that covering the knowledge that you wanted to find?


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

Shivani5
Tera Contributor
In response to glideFather

3 weeks ago

@glideFather  I am also unable to access the article KB0868418 . Could you please provide the content of the article or share a screenshot/PDF of it so that I can review it?

Thank you so much!

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