CMDB Certification Frequency
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-17-2026 01:28 PM
We are looking to revamp our CMDB certification tasks and are curious how often other business are sending out tasks to their Owners across the CIs.
Currently we operate on a monthly basis for Servers and Business Apps and find it too overwhelming for our end users to manage. We are also curious if others see a need to send out certification tasks for network gear (routers, firewalls, switches, etc.) or does your company do an annual sync up with the Class Owner?
Would love any input/feedback on what you found works for your company.
- Labels:
-
Data Health Tools
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2026 01:33 AM
Greetings @vsomm. I know there is a lot of flexibility in how frequent you can generate data certification and attestation tasks within CMDB Workspace. I don't think there is a one-size-fits-most solution and entirely depends on the business requirements / desired outcomes.
It would be worth exploring your data for the table(s) being certified to better understand metrics such as :
- How many new records are being created month-over-month
- How many records are being offboarded month-over-month
- For existing records, how often is information changing month-over-month
- How many fields are being certified as-is with no changes?
- How many fields are being changed (you can compare original value versus certified value)
- How many fields are being failed?
If you find that the table data you are certifying isn't changing a lot month-over-month, then it doesn't make sense to have certification campaigns so frequent. If you are finding there are a lot of changes but not enough resources available to perform the certifications, then that would be a great example of a risk to escalate to leadership. Finally, if you ARE finding there are a lot of changes to the table data month-over-month, that indicates to me, there is a problem upstream with the intake process that the correct information isn't being captured at the time of record creation. Apologies for the long non-answer but I thought it was a good question and wanted to chime in. Interested in what others have to share.
