CMDB Data Manager State CI

csatish · ‎12-18-2025

Hello Everyone,

Can CMDB Data Manager policies be used to manage or retire stale CIs?
If yes, what are the recommended filter conditions when using Policy Type = Retire?

Looking for guidance on best practices.
Thanks

Dr Atul G- LNG · ‎12-18-2025

Yes, we are using in our account.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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csatish · ‎12-18-2025

Hello Atul
Could you please help me understand in detail?
Thanks

Dr Atul G- LNG · ‎12-18-2025

Hi @csatish

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1446136

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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