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CMDB reporting on cmdb_ci where it is a Principal CI Class

David250
Tera Contributor

3 weeks ago

Hi team,

 

I want to develop personalised dashboards tracking the data quality of CMDB CIs marked as Principal CIs. 

I cannot find a way to create a report where the scope is cmdb_ci (where cmdb_class_info.principal_ci is set to TRUE). 


And then I will apply additional filters to track important or non-compliant attributes. 

Appreciate any help! Thanks! 

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Mannapuram
Tera Guru

3 weeks ago

@David250 In order to create a report, you need create a datasource combining cmdb_ci and cmdb_class_info. Use that data source to create a report.

Instead, you can create a CMDB group for all the principal classes and use that for the monitoring. 

Here is the link explaining you more details:

https://www.servicenow.com/docs/csh?topicname=monitor-cmdb-group-health.html&version=latest

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