Data Manager policy type "Delete related CMDB Entry"?

Damhoej · Tuesday

I am trying to figure out how to use the Data policy Delete related CMDB Entry.

The documentation is not helping and the latest slides from ServiceNow does not help either.

Does anyone have a step by step explanation (especially what options are for policy tables)?

Tony Branton · yesterday

The "Delete Related CMDB Entry" policy type covers deleting records from related tables (e.g. cmdb_key_value).

When Data Manager removes CIs from the CMDB, it can leave behind records in related tables. This policy type allows you to clean up the "orphaned" records in the related tables. You can use a filter condition that checks if the Configuration Item reference field for a record in a specific related list table is empty. Any matching records will then be automatically removed.

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Damhoej · 4 hours ago

Thanks for the quick reply.

Can you give a link to the documentation so I can read more.

I think I need to try it a couple of times to get the feeling 😉