Difference Between Model Categories

vikramboorl
Giga Contributor

Can anyone help me in getting difference between the Model categories in CMDB tables:
Software-Software Model
Hardware- Hardware Model;
Service- Service Model
Contract- Contract Model
Consumable- Consumable Model

1 REPLY 1

Sanjay191
Kilo Patron
Kilo Patron

Hi @vikramboorl 

In Simple Model Category in CMDB is used to define the type of product.
For example, Computer, Server, Network Gear, Printer are model categories. A Model is a specific product under that category, like Dell Latitude 5420 under Computer. A CI is the actual item in your environment, like LAP-001, and an Asset is used for financial tracking of that same item.
In short: Model Category = product type, Model = specific product, CI = actual device, Asset = financial record.

Also you can refer the below thread as well
https://www.servicenow.com/community/in-other-news/models-vs-model-categories-model-management-part-...

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Thank You