Error 400: Attachment is Empty for Solarwinds SGC

[DarOB]

Hello,

I am getting the below error when running a data source from the Solarwinds Service Graph Connector:

com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream : Method failed: (/api/now/hub/temporaryattachment) with code: 400 with reason: Attachment is empty

I have confirmed that the credentials being used can login to the solarwinds instance.

glide.attachment.extensions also doesn't have a value and allows all file extensions as I have seen a KB saying that could be the problem ( KB0866858 )

Can anybody please advise?

Thanks

[Fr_d_ric Dhuez]

Here a KB about the issue: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1224606

Fred

[Ricky S Larsson]

We had the same error and the root cause for us was that the MID-server could not retrieve any credentials from the instance. By invalidating and re-validating the MID-server, the credentials worked