How can a requester with the CMDB_Read role be granted read access to the core_company table?

Anna Lee1
ServiceNow Employee
ServiceNow Employee

A customer using only ITOM Visibility is configuring a dashboard feature to enable filtering by Company.
They set the core_company table as the filter source; however, users with only the cmdb_read role were unable to see the filter list.
To resolve this, an ACL was added to grant Read access to the core_company table for users with the cmdb_read role.

 

Please confirm whether this ACL change could impact the customer’s subscription, given that they are licensed only for ITOM Visibility, or if there are any other potential issues we should be aware of.

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Anna Lee1 

I don't think it will have any impact on subscription.

core_company is global table which is used by many modules

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader