I have a distribution list and shared mailbox catalog that we need to automate.

[AhmerFaraz0001]

I have a distribution list and shared mailbox catalog that we need to automate. So that user is automatically added to the Distribution list and shared mailbox after requesting access from ServiceNow.

[Dr Atul G- LNG]

Hi @AhmerFaraz0001 

I doubt what you’re looking for is possible. If adding users to a distribution list (DL), are you maintaining the DL in ServiceNow? If yes, then it may be possible via Flow Designer. If not, then there’s no direct way to achieve this. Have a look here.

https://www.servicenow.com/community/developer-forum/is-there-a-oob-solution-for-add-remove-user-to-...

[Tanushree Maiti · Accepted solution]

Hi @AhmerFaraz0001 ,

It is feasible only by executing powershell script from Servicenow end.

PowerShell

Add-DistributionGroupMember -Identity "Staff" -Member "JohnEvans@contoso.com"

This example adds John Evans to the distribution group named Staff.

Refer: https://learn.microsoft.com/en-us/powershell/module/exchangepowershell/add-distributiongroupmember?v...