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Invalid RDN specified, 'ou=CloudDimensionsDev' does not exist within 'dc=my-domain,dc=com'

ayushchandra202
Tera Contributor

‎06-11-2025 03:13 AM

Invalid RDN specified, 'ou=CloudDimensionsDev' does not exist within 'dc=my-domain,dc=com'

 
Specify a relative distinguished name for starting search directory <get dn from ldap server record>0
 

RDN: ou=CloudDimensionsDev

Query field: uid

Filter: (cn=*)

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2 REPLIES 2

ayushchandra202
Tera Contributor

‎06-11-2025 04:08 AM

LDAP OU Definition Users 

RDN: ou=CloudDimensionsDev

Query field: uid

Filter: (cn=*)

 

ayushchandra202_0-1749640118427.png

 

 

 

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Tarun24
ServiceNow Employee
In response to ayushchandra202

‎09-05-2025 09:08 AM

You probably missed these steps

In the Class LDAP Server record, modify the following fields:

Starting Search Directory: ou=Users,dc=snc,dc=com

Attributes: dn,givenName,mail,sn,uid,source