Manual CI to CI Class Manager list

PAVANKUMAR2024
Tera Contributor

14 hours ago

HI ,

 

I have created a Manual ci in cmdb_ci table and a child Class under server. I would like to updated this ci under the child class CI LIST. Is there any way to update manually or automatically.

Appreciate your help. Thanks

Also, can  you help me a community link where I can check for ITOM Related queries.

 

Note:  I have also created a Manual CI from CMDB WorkSpace where I got an option to select class for the new CI and it is going under the required child class CI list. 

 

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Michael Moch
Tera Guru

8 hours ago

Hi! Good news: you don't need to recreate the CI, you can simply move it to the child class. 🙂

Open the CI in the classic form view, change the Class field to your new child class and save. The sys_id and all relationships stay as they are, and you'll see the fields of the new class right away.

If you want this to happen automatically later (e.g. via Discovery or an import through IRE), have a look at the Reclassification Restriction Rules in CI Class Manager. They decide whether a CI is allowed to switch classes.

One small tip from experience: try it with a single test CI first. Fields that only exist on the old class won't come along.

And for ITOM topics, the ITOM forum is a great place to ask. Lots of helpful people there!

If my answer helped you, I'd really appreciate a Helpful 👍, and if it solved your problem, please Accept as Solution ✅. It helps others find the answer faster.

Best regards,
Michael

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