PDI

joeCalderisi
Giga Contributor

Hello,

 

I am having issues with my PDI. I need to complete my capstone for my Administration Fundamentals course, but I am unable to access the incidents table. When I search for it, I get no results. I need this table to in order to proceed with my capstone project. Can someone please explain why that is or if there is anything I need to do on my end? Do I need to create a workspace first, or add plugins?

1 REPLY 1

GlideFather
Tera Patron

ahoy @joeCalderisi,

 

to access Incident table, type "incident.list" and press enter as seen below:

GlideFather_0-1780000008459.png

 

or replace the URL's part highlighted in red and then navigate to:

https://yourinstance.service-now.com/now/nav/ui/classic/params/target/incident_list.do

 

Could you possibly share some screenshots or explain in more details what happened? 

_____
Answers generated by GlideFather. Check for accuracy.