Renaming CMDB classes

Edelmiro1
Tera Contributor

3 weeks ago

Hello everyone.

In the OOB CMDB there are these classes:
MSFT SQL Instance

MS SQL Database

MSSQL Availability Group
etc.
Which is quite confusing.. I would like to change the labels to be consistent "MSSQL", but I don't know if this would be considered bad practice, if any existing process would be affected and if we would have to deal with Skip records about it on upgrade.

Please let me know your thoughts.

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Kieran3
Mega Sage

3 weeks ago

Hi @Edelmiro1,

 

In CI Class Manager, you can set the Display Name for the class. This should let you achieve what you're after. I've got done this myself so I'm unsure if it could cause skipped record but my assumption would be that it wouldn't as there shouldn't be a need for ServiceNow to change a Class display name.

 

Hope this helps! If you found it useful, feel free to leave a 👍 Kudos. If it answered your question, accepting it as a solution helps others find the answer too.

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