Sorting is not working

[AnushithaS]

Hi All,

We have introduced a new attribute in the cmdb_sync_queue table with a decimal data type. However, the sorting (A–Z, Z–A) does not seem to be working for this custom field.
Could you please help us check this issue?

Thank you.

[Tanushree Maiti]

Please refer this links, see if it helps you:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0756749

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720589

[Ankur Bawiskar]

@AnushithaS 

share your dictionary config screenshot

where are you sorting this? on table list? share screenshots for this as well

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@AnushithaS 

it's working for me for Custom field of type Decimal on incident table

See if in that custom field dictionary no_sort=true is added as attribute. if yes then remove that

Unable to sort a column on a list 

Sorting A to Z

Sorting Z to A

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏