unable to add identifier entries ci class manager

hikerclimber
Giga Guru

I am unable to see add under Identifier Entries when trying to complete lab: 

Configure the CMDB Micro-Certification Simulator (Yokohama)

 

the part where it says:

Set Identification Rule:

Identification Rule

- Name: Mongoose Web Server rule

- Applies to: u_cmdb_ci_mongoose_web_server

- Dependent: True

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

 Hi @hikerclimber 

For this, go to the CI Class Manager and search for the Web Server class. Under it, you’ll find the custom child class, where you need to define this.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

8 REPLIES 8

I think you need to create the class itself and ignore the steps. 
Then once it's created, you'll see the tabs on the left and add it (Note: I'm still working on this lab so I'm assuming it'll work but not certain)

GeorgeT19653003_0-1778766460018.png

 

Ignore my comment above, it's wrong. 

Here's what you do:
* From the Web Server Hierarchy, click Create Class on the right
* Enter the name and table (Should autoset) and icon
* Skip past Add Attributes
* Set Identification Rules
   * Click Replace
   * Name, Dependent and table should already be set. Click Save
* You're done with Set Identification Rule
* Click on the plus below it to set Identifier Entries
  * Use attributes from main table()
  * Click next on General Settings
  * Select Class and Running process command from left to right
  * Click Save

You should be able to skip past the rest. Once it's added you can validate

Vijaya_Mnpram
Kilo Sage

@hikerclimber @PoonkodiS Did you guys created a new Child class under 'Web Server' as it clearly mentioned in the requirements. 

Once you create a child class, then you can add Identification entries. 

Go to CI Class Manager -> search for Web Server -> click 'Add child class' -> name it as u_cmdb_ci_mangoose_server -> go to Identifier section add entries. 

 

Being part of the Cloud Dimensions CMDB implementation team, using CI Class Manager, you are tasked to create a new class that extends the Web Server class and new identification rule using the following information:

Provide Basic Info:

- Display Name: Mongoose Web Server

- Table Name: u_cmdb_ci_mongoose_web_server

- Icon: Web Server

Good Practice: Always start the name of any new CMDB table with u_cmdb_ci

SamH54241528364
Tera Contributor

@Vijaya_Mnpram 
This has nothing to do with the first set "Creatiing a child class" 
It's the second step. I eventually figured it out but the given lab instructions by ServiceNow are entire inconsistent with the lab resolution