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Unable to delete reconciliation rules from CI Class Manager

pamartisrav
Giga Contributor

A user with appropriate roles such as admin/cmdb_admin is unable to delete reconciliation rules from CI Class Manager.

 

When attempting to delete a rule, the system displays a success message, but the rule appears again afterward.

I verified that the record exists in both the tables:

cmdb_reconciliation_definition

cmdb_reconciliation_definition_mapping

 

However, the issue still persists.

 

Has anyone faced this issue before or knows if there is any background process causing the rule to reappear?

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